Akbar Prasetyo

• Assisted clients with daily living activities, enhancing personal comfort and independence.
• Monitored client health conditions and reported changes to healthcare professionals for timely interventions.
• Developed and maintained effective communication with clients and families, fostering trust and understanding.
• Provided companionship to clients, reducing feelings of isolation and promoting emotional well-being.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

• Execute the company’s strategy by improving on the efficiency of overall operation with minimal cost incurred.

• Lead the training team which prioritize on SOP and new product training.

• Overseeing point to point pickup and delivery planning to ensure 100% on time rate.

• Ensure smooth inbound and outbound operation at sorting centre.

• Monitoring daily and received report parcel and document incoming & outgoing.

• Ensure all operations are carried on in an appropriate, cost-effective way.

• Improve operational management systems, processes and best practices.

• Formulate strategic and operational objectives.

• Examine financial data to improve profitability.

• Manage budgets and forecasts.

• Find ways to increase quality of customer service.

• To arrange for the execution of Hirer Purchase Agreements and its related documents.

• Assist hirer on hire purchase application and examine the hirer's information after submitted for the hirer purchase application.

• Collect and submit customer's documents to bank for hirer purchase loan.

• Develop various car dealers base to get more customers.

• Update customer's loan status and process customer payments.

• Maintain continuous good business rapport with vehicledealers and customer.

• Managing and updating client portfolios.

• Handling client’s enquiries.

• Explain product features and benefits to customers

• Collect and entry data, such as: articles from print or online media.

• Create analysis.

• Create daily and monthly report.

• Monitoring client in print and online media.

• Monitoring client competitor in print and online media.