Amber Keck
Killeen,TX
Summary
Dedicated professional with over 15 years of experience delivering exceptional customer service and addressing client needs efficiently. Skilled in project analysis, estimating timelines, and ensuring accuracy in job completion. Adaptable team player known for going above and beyond to meet client expectations. Highly organized, detail-oriented, and committed to providing superior service in all interactions.
Overview
20
20
years of professional experience
Work History
Skilled tradesman/owner
self employed
06.2005 - Current
- Identifying job opportunities, assessing material needs, and determining completion times.
- Addressing all questions accurately, along with the necessary labor and skills for completion.
- Increased client satisfaction by delivering high-quality workmanship and addressing concerns promptly.
- Read and interpreted drawings, plans and specifications to complete projects accurately.
House Painter
Ortega Painting
06.2010 - 03.2018
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Followed safety protocols and used protective equipment during painting projects to minimize risk.
- Communicated effectively with clients regarding project specifications, timelines, and budget constraints to ensure mutual understanding and satisfaction throughout the entire process.
- Used sandpaper, scrapers, grinders, and steel wool to smooth surfaces.
- Assisted in training new team members on proper painting techniques, safety procedures, and customer service expectations for consistent high-quality results across all projects.
Education
Associate of Arts - Medical Insurance Coding
University of Phoneix
08.2021
Skills
- Customer satisfaction
- Accurate transaction tracking
- Budgeting and forecasting
- Income tax preparation
- Problem solving
- Visual art creation
- Landscaping
- Remodeling
- Effective organizational skills
- Strong attention to detail
- Adaptability and flexibility
- Precision in measurements
Timeline
House Painter
Ortega Painting
06.2010 - 03.2018
Skilled tradesman/owner
self employed
06.2005 - Current
Associate of Arts - Medical Insurance Coding
University of Phoneix