AKEBA JAHMEL COUNSELL
Jacksonville,FL
Summary
Motivated and customer-focused professional seeking a Customer Service Representative position at Publix offering strong communication skills and a commitment to providing exceptional member service.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Student Ambassador
Communities In Schools Of Florida
Jacksonville, FL
09.2024 - Current
- Facilitated student engagement activities to promote educational resources and community involvement.
- Assisted in organizing events that fostered collaboration between students and local organizations.
- Developed outreach materials to inform students about available support services and programs.
- Coordinated volunteer efforts, enhancing community relationships and resource accessibility for students.
Team Secretary
Jacksonville Alliance of Gentlemen (Jax Gents)
Jacksonville, FL
07.2023 - Current
- Coordinated scheduling and logistics for team meetings and events.
- Managed correspondence and documentation to ensure effective communication flow.
- Developed and maintained filing systems for easy access to information.
- Prepared meeting agendas and minutes, supporting clear record-keeping for Director.
- Supported the onboarding process for new teammates by preparing orientation materials and assisting with training sessions for step competitions.
Education
Jean Ribault High School
05-2026
Florida State College of Jacksonville G.R.A.D.S Program
05-2026
Skills
- Excellent Time Management
- Active Listening
- Teamwork and collaboration
- Dependable and responsible
- Computer skills
- Leadership
- Friendly, positive attitude
- Customer service
Interests
Music production, Volunteer Work, Basketball, Finance, Dance (Step)
AWARDS
Student of the Month (2024), 1st Global Marketing, Business Professionals of America (2025), Dean's List, Jean Ribault High School (2025), Principal's List, Jean Ribault High School (2025)
Timeline
Student Ambassador
Communities In Schools Of Florida
09.2024 - Current
Team Secretary
Jacksonville Alliance of Gentlemen (Jax Gents)
07.2023 - Current
Jean Ribault High School
Florida State College of Jacksonville G.R.A.D.S Program