AKEELIA JEFFREY

• Supported clinical research initiatives by compiling relevant datasets from multiple sources for analysis purposes.
• Contributed to improved patient outcomes by ensuring the confidentiality and security of sensitive medical data.
• Served as a reliable resource for colleagues seeking assistance or clarification on matters related to medical record retrieval processes.
• Assisted in compliance audits, demonstrating adherence to industry regulations regarding medical record management.
• Travel to various medical provider sites to retrieve medical records
  Occasionally retrieve medical records remotely from home using company supplied equipment
• Help schedule onsite appointments
• Communicate project progress with Scanning Sherpas personnel
• Interact with provider office staff and Scanning Sherpas personnel in a professional manner
• Work with Microsoft Excel spreadsheets

Job requirements:

• Proficient with computers and other hardware (printers, scanners, flash drives)
• Comfortable using Microsoft Office applications (Word and Excel)
• Proficient in medical terminology and medical records
• Proficient in learning new software programs quickly, specifically EHR, on the go without outside help
• Incredibly professional, amiable and well-mannered in stressful situations
• Meticulous and clean in the workplace
• Excellent communicator in person, on the phone and via email
• Must pass HIPAA and FWA training tests
• Must pass a thorough criminal background check and a drug test

• Responsible for the safety and comfort of guests aboard the aircraft while providing exemplary service.
• Provide guests with briefings pre-flight, during flight, and after landing.
• Assist guests by answering any inquiries they may have in addition to aiding guest with their carry on items, which may require overhead lifting.
• Market, sell and provide snacks and beverages to guests.
• Check emergency equipment and be aware of hazardous situations in the cabin.
• Demonstrate the use of emergency equipment as required.
• Provides leadership, direction and assistance during an emergency situation, including aircraft evacuation, administering first aid to ill of incapacitated guests, and during incidents such as turbulent flights and delayed flighted.
• Maintain compliance with all Federal Aviation Regulations as well as Spirit’s policies and procedures.
• May perform other responsibilities as assigned. Responsibilities and duties may change due to operational needs.

• Composition of reports, weekly, monthly and annually
• Daily correspondence to include but not limited to memos and letters
• Daily preparation of contracts and booking notices
• Coordinator of direct mailing projects
• Coordinate FAM trips and site inspections
• Update client files and lead files
• Assign leads and respond to client inquiry
• Assist the Director of Sales and Marketing and Associate Director of Group Sales with special projects
• Perform other duties as requested
• Handle catering phone inquiries in catering absence
• Program knowledge; Delphi, Meeting Broker, CVENT, Synxis, Celopay

• Assist Director of Event Management with member functions as needed
• Plan food & beverage requirements with client – upsell and maximize revenues
• Assist with follow-up on inquiries in a timely and professional manner
• Create BEOs; book appropriate space for event, create floor plans, resumes & coversheets
• Participate in sites, both scheduled and walk-ins
• Communicate daily with appropriate departments so they are updated on all changes to BEOs, acting as a liaison between client and colleagues
• Expressing hospitality and gratitude to the client for their business
• File banquet event orders
• Other duties as directed to include, but not limited to, assisting in the daily administration with colleagues for the good of the department

• Front office department trainer
• Main responsibility is to train all new incoming service professionals for the front office
• Complete Department Orientation
• Perform 60 day follow up with new employees Monitor GSS scores for the front office
• Assist with all departmental training
• Assist the safety champion with training
• Help create and implement motivation programs and incentive programs for the front office

• Answer the telephone in a professional manner and assist guests with any questions, directions to the property, etc.
• Maintain and improve the quality of the guest experience.
• Assist guest services, safety services, housekeeping and engineering team.
• Communicate with all departments regarding in-house guests.
• Check guest in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
• Effectively utilize OPERA property management system.