AKEEM CAMPBELL
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Summary
Customer service professional with experience in fast-paced environments. Proven ability to support team objectives and maintain high standards of service. Known for reliability, flexibility, and strong communication skills, contributing to successful team dynamics.
Overview
8
8
years of professional experience
Work History
CONVERSION CREW MEMBER
ONE FIFTY ONE
08.2023 - 06.2024
- Contributed to team success by completing jobs quickly and accurately.
- Used proper techniques to prepare food and ingredients.
- Recorded orders by answering customer questions and entering requests in system.
- Exceeded sales targets by upselling menu items during transactions while providing personalized recommendations based on customer preferences.
- Maintained a clean, organized work environment with frequent sanitizing of surfaces and equipment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Monitored production processes to identify and address potential issues.
- Utilized safety devices and procedures to protect personnel and equipment.
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
PREP COOK/PM Dishwasher
PUESTO MEXICAN BAR & RESTAURANT
10.2021 - 11.2022
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Maintained food safety and sanitation standards.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Worked flexible hours across night, weekend, and holiday shifts.
Delivery Driver
INSTACART
01.2019 - 11.2020
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Delivered packages to customer doorsteps and business offices.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected load security and checked for damages.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Documented mileage, deliveries, pickups, customer issues and damages.
DELI CLERK/Meat Department Clerk
SPROUTS MARKET
08.2016 - 12.2018
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Greeted customers at counter to fulfill requests and answer questions.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
LOGISTICS
TARGET
02.2016 - 08.2016
- Managed transportation logistics, ensuring timely delivery of products while minimizing costs.
- Coordinated daily logistics operations for timely delivery, reducing customer complaints significantly.
- Supported department events and activities by coordinating logistics and promoting attendance.
- Coordinated with logistics department to expedite shipping for urgent customer orders.
- Looked up orders, provided estimated arrival details and assisted with delivery logistics.
- Double checked travel logistics before movement.
- Worked directly with production team to manage operations, logistics, workspaces, and budgeting.
Education
High School Diploma -
Sycamore High School
Tustin, CA06-2011
Skills
- Strong Work Ethic
- Leadership Qualities
- Food Safety
- Decision-making capabilities
- Customer service expertise
- Goal-oriented mindset
- Collaboration and Teamwork
Timeline
CONVERSION CREW MEMBER
ONE FIFTY ONE
08.2023 - 06.2024
PREP COOK/PM Dishwasher
PUESTO MEXICAN BAR & RESTAURANT
10.2021 - 11.2022
Delivery Driver
INSTACART
01.2019 - 11.2020
DELI CLERK/Meat Department Clerk
SPROUTS MARKET
08.2016 - 12.2018
LOGISTICS
TARGET
02.2016 - 08.2016
High School Diploma -
Sycamore High School