Akeem Green
Hartford,CT
Summary
Detail-oriented Relationship Banker specializing in account management and regulatory compliance. Known for cultivating strong client relationships and streamlining processes to ensure operational integrity and client satisfaction.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Relationship Banker
M&T Bank
09.2022 - 06.2026
- Cultivated strong customer relationships to enhance client satisfaction and loyalty.
- Analyzed financial needs of clients to provide tailored banking solutions and services.
- Executed account management tasks, ensuring accuracy in transactions and documentation.
- Educated clients on bank products, promoting financial literacy and awareness.
- Collaborated with team members to streamline processes for improved service efficiency.
- Resolved customer inquiries and issues promptly, maintaining a high standard of service quality.
- Assisted in onboarding new clients, facilitating a smooth transition into banking services.
- Monitored compliance with banking regulations to mitigate risks and ensure operational integrity.
Personal Banker
Peoples United Bank
01.2016 - 09.2022
- Cultivated strong client relationships through personalized financial advice and tailored banking solutions.
- Managed daily operations in account servicing, ensuring accuracy and compliance with banking regulations.
- Guided clients in selecting suitable financial products, enhancing their overall banking experience.
- Collaborated with team members to streamline processes, improving efficiency in transaction handling.
- Mentored junior staff on customer service best practices and operational procedures, fostering team development.
Sales Associate
Macy's Department Store
10.2012 - 11.2017
- Provided exceptional customer service, ensuring a positive shopping experience for all guests.
- Assisted in inventory management, accurately tracking stock levels and organizing merchandise displays.
- Collaborated with team members to execute promotional campaigns, enhancing store visibility and sales performance.
- Trained new associates on sales techniques and product knowledge, fostering a knowledgeable workforce.
Education
High School Diploma -
University High School of Science And Engineering
Hartford CT06-2010
Skills
- Relationship building and management
- Customer Service-oriented
- Sales expertise
- Cash handling
- Financial services
- Loss prevention
- Active listening
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Relationship Banker
M&T Bank
09.2022 - 06.2026
Personal Banker
Peoples United Bank
01.2016 - 09.2022
Sales Associate
Macy's Department Store
10.2012 - 11.2017
High School Diploma -
University High School of Science And Engineering