Akeem Hams
Jacksonville,FL
Summary
Reliable Supervisor offering 2 years of expertise managing landscaping projects. Versed in task delegation, deadline management and project requirements. Proven history of designing and executing superior landscaping designs to meet client needs. Detail-oriented supervisor with 2 years of experience. Known for long-lasting work and best-in-class customer service. Proven history of reliability and dynamic leadership. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
15
15
years of professional experience
Work History
Lawn Care Supervisor
Core Outdoors
Jacksonville, FL
08.2021 - Current
- Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
- Directed crew members completing landscaping tasks.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Delegated daily landscaping tasks for installations, repairs and regular maintenance.
- Supervised day laborers in completing large landscaping projects.
- Taught landscaping crew members proper techniques for new plantings and ongoing maintenance.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Coached staff on strategies to enhance performance and improve customer relations.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Reviewed contracts and project requirements to determine service, equipment and personnel needs.
- Oversaw supply and tool inventory and replenished supplies, liaising with vendors to obtain cost-effective pricing.
- Communicated with current and prospective customers regarding services and pricing.
- Delegated and assisted with tasks related to landscaping, lawn cultivation and tree pruning.
- Guided lawn service team members in proper application of lawn fertilizers and insecticides.
- Sourced materials from various places to cut costs and expedite completion.
Delivery Driver
Fed Ex Ground
Jacksonville, FL
08.2017 - 02.2023
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Utilized street maps to plan and determine most efficient routes.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Kept accurate logs of all deliveries and trips.
- Contacted customers prior to delivery to coordinate delivery times.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Reviewed delivery documents and orders and reported errors to supervisor.
- Presented order bills and collected payments for deliveries.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Processed shipment documents neatly and efficiently for each load.
- Reported mechanical problems encountered with vehicles to dispatch.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Reported delays and accidents to stations using telephones or two-way radios.
- Filed vehicle logs, cargo records or billing statements according to company regulations.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Conducted emergency vehicle repairs to restore safety and dependability.
Machine Operator
Phoebe Putney Memorial Hospital
Albany, GA
05.2015 - 06.2017
- Prepared machine for production processes by equipping with required tools and parts.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Monitored and observed production line to watch for pile-ups and jams.
- Verified production orders prior to starting set-up.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Manipulated controls to set, activate and adjust mechanisms on machinery.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
- Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
- Lubricated parts and performed minor maintenance to improve machine function.
- Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
- Operated forklift to place finished products on skids and transport to warehouse.
- Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
- Operated multiple fabricating machines, cutoff saws, shears and forming or spinning machines.
- Placed finished products on skids and wrapped and transported to warehouse with forklift.
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
- Utilized fastening equipment to fasten, package and stack materials and products.
- Set up and operated production machinery according to specific standards and protocols of company.
- Monitored production line, watching for pile-ups or jams.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Met or exceeded target for on-time customer shipments.
- Used daily system logs to document production information, discussing issues with management.
- Produced quality products by palletizing, packaging and assembling finished items.
- Measured and weighed items to meet quality standards and prevent waste.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Hand-assembled needed parts with bolts and screws.
- Separated products according to weight, grade and size of material to produce final product.
- Measured and graded batches of raw materials to feed into production machinery.
- Classified defects from finished orders for record tracking and statistics.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
Floor Technician
Phoebe Putney Memorial Hospital
Albany, GA
10.2013 - 04.2015
- Vacuumed, buffed and waxed floors without causing disruptions to business.
- Evaluated work areas before planning flooring layout for different projects.
- Repaired diverse flooring types using tools and equipment.
- Inspected floor surface, assessed conditions and corrected potential imperfections affecting carpet and flooring installations.
- Cleared over 100s of rooms and office areas of trash and debris.
- Designed cleaning schedules based on floor types and foot traffic.
- Mixed cleaning supplies to maximize cleaning efficiency and decrease supply costs.
- Installed quality floorings at client sites and followed set customer service standards during installation process.
- Cut and trimmed flooring to suit specified areas before installation.
- Measured, marked and cut carpeting to size with hand-held and powered tools.
- Extracted square feet of carpet from rooms quickly and efficiently.
- Stripped, sealed and polished floors.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Followed company uniform, performance and security policies with every job.
- Kept business entrances clean, tidy and professional in appearance.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Steam-cleaned or shampooed carpets.
- Followed safety processes for all manual and electric cleaning equipment.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Dusted furniture, machines or equipment.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Completed routine maintenance checks, notifying management of needed repairs.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Notified managers of repair needs or additions to building operating systems.
- Serviced, cleaned and restocked restrooms.
- Monitored building security and safety by locking doors or avoiding hazards.
Security Guard
Legend Lounge and Club
Albany, GA
08.2013 - 02.2015
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Investigated reported incidents to protect company assets.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored premises and recorded activity in daily officer reports.
- Verified photo IDs and tickets to allow guests passage.
- Observed patrons and customers to quickly address security situations.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Searched individuals and baggage for weapons and other prohibited items.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
Personal Care Assistant
Rescare Homecare
Albany, GA
02.2011 - 01.2013
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Provided ongoing compassionate patient care for each client.
- Laundered clothing and bedding to prevent infection.
- Assisted with meal planning to meet nutritional plans.
- Reported concerns to nurse supervisor to promote optimal care.
- Transported patients to medical, dental and personal care appointments.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
- Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Supported bathing, dressing and personal care needs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed safe lifting and transferring techniques to transport residents.
- Improved patient outlook and daily living through compassionate care.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed care plan and directions to administer medications.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
Delivery Driver
Quality Home Rentals
Albany, GA
06.2008 - 07.2012
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Utilized street maps to plan and determine most efficient routes.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Kept accurate logs of all deliveries and trips.
- Contacted customers prior to delivery to coordinate delivery times.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Reviewed delivery documents and orders and reported errors to supervisor.
- Presented order bills and collected payments for deliveries.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Processed shipment documents neatly and efficiently for each load.
- Reported mechanical problems encountered with vehicles to dispatch.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Reported delays and accidents to stations using telephones or two-way radios.
- Filed vehicle logs, cargo records or billing statements according to company regulations.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Education
High School Diploma -
Westover High School
Albany, GA05.2009
Some College (No Degree) -
American InterContinental University
Schaumburg, ILSkills
- Power Trimming
- Pruning and Trimming
- Task Delegation
- Fertilizer Safety
- Worksite Safety
- Project Scheduling
- Employee Performance Evaluation
- People Skills
- Relationship Building
- Planning & Organizing
- Good Work Ethic
- Supervision & Leadership
- Team Building
- Microsoft Office
- Computer Skills
- Customer Service
- Team Management
- Basic Math
- Conflict Resolution
- Active Listening
- Training & Development
- Maintenance & Repair
- Reliable & Trustworthy
- Critical Thinking
- Friendly, Positive Attitude
- First Aid/CPR
- Problem Resolution
- PPE Use
- Flexible Schedule
- Organizational Skills
- Premises Surveillance
- Criminal Law Understanding
- First Aid Certified
- De-escalation Techniques
- Theft Prevention
- Intruder Removal
- Verbal and Written Communication
- Team Player
- Team Leadership
- Reliable and Responsible
- Honest and Ethical
- Coaching and Mentoring
- Honest and Dependable
- Clean Driving Record
- Lifts up to [Number] Pounds
- GPS Navigation
- Vehicle Inspection
- Defensive Driver Training
- Route Management
- Excellent Sense of Direction
- Vehicle Cleaning and Maintenance
- Time Management
- Problem-Solving
- Documentation and Reporting
- Attention to Detail
- DOT Compliance
- Pallet Jack and Hand Truck Operation
- Valid Driver's License
- Tractor-Trailer Driving
- Loading and Unloading
- Cargo Handling
- Order Fulfillment
- Ability to Lift 50 Pounds
- Vehicle Safety and Maintenance
- Efficiency and Time Management
- Dependability and Honesty
- Customer Relationships
- Delivery Verification
- Delivery and Shipment Records
- Payment Processing
- Traffic Laws and Regulations
- Route Planning
- Communication and Interpersonal Skills
- Comfortable With Overnight Runs
- Exceptional Written and Verbal Communication Skills
- Punctual and Reliable
- Dependable and Reliable
- Stocking and Inventory
- Defensive Driving
- Forklift Operation
- Responsible Driver
- Local Delivery
- Perfect Attendance Record
- Courteous and Polite Demeanor
- Trip Planning
- Safe Driving Record
- Teamwork and Collaboration
- Heavy Lifting
- Time Management Skills
- Quality Assurance
- Dispatch Communication
- Shopping Orders
- Local Routes Understanding
- Pre-Trip and Post-Trip Inspections
- Goods Transport
Timeline
Lawn Care Supervisor
Core Outdoors
08.2021 - Current
Delivery Driver
Fed Ex Ground
08.2017 - 02.2023
Machine Operator
Phoebe Putney Memorial Hospital
05.2015 - 06.2017
Floor Technician
Phoebe Putney Memorial Hospital
10.2013 - 04.2015
Security Guard
Legend Lounge and Club
08.2013 - 02.2015
Personal Care Assistant
Rescare Homecare
02.2011 - 01.2013
Delivery Driver
Quality Home Rentals
06.2008 - 07.2012
High School Diploma -
Westover High School
Some College (No Degree) -
American InterContinental University