Sales Specialist
Nordstrom
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Drafted, finalized and submitted paperwork to complete sales.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Stayed current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Set and achieved company defined sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.