Akeem Raheem
Austin,TX
Summary
Results-driven Business Systems Analyst with 8 years of expertise in SDLC, specializing in requirements management within both waterfall and agile frameworks. Proven track record in operational assessment and functional analysis, consistently optimizing outcomes for diverse businesses. Adept at fostering effective collaboration across organizational levels. Committed to partnering with organizations for positive change and excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
JP Morgan Chase
Dallas, TX
06.2021 - 12.2023
- Collaborated closely with stakeholders, Product Owners, Scrum Masters, and Architects to define Operations process requirements for multiple internal and external systems, ensuring alignment with business goals and objectives
- Spearheaded the successful implementation of a comprehensive business intelligence system, resulting in a 20% improvement in data accuracy and a 15% reduction in reporting time
- Collaborated with cross-functional teams to streamline and automate critical business processes, leading to a 25% increase in operational efficiency
- Played a key role in the upgrade of the core banking system, ensuring seamless integration with existing applications and minimizing downtime during the transition
- Led the creation of detailed user stories and process flows, developing comprehensive process documentation and training materials to support seamless user adoption and system understanding
- Played a key role in change management efforts throughout the firm, including the creation of strategies to support the adoption of required changes, assessing change readiness, identifying key stakeholders, and contributing to the design, development, and delivery of communication effort.
Senior Business Systems Analyst/Product Owner
Humana
Remote, Kentucky
07.2019 - 05.2021
- Utilized data analysis and metrics to support prioritization decisions for enhancements, features, and new development, contributing to informed decision-making and resource allocation
- Crafted detailed process diagrams leading to a 25% reduction in miscommunications during collaborative efforts
- Streamlined workflows and identified optimization opportunities, contributing to a more efficient business operation
- Developed and delivered comprehensive training programs for seamless transitions to new systems, avoiding disruptions to daily operations
- Conducted a root cause analysis of recurring issues, leading to the implementation of preventive measures that resulted in a 20% decrease in the overall number of bugs reported.
Business Systems Analyst
TJX Companies
Remote, Massachusetts
10.2017 - 07.2019
- Assessed and defined change impact (people, process, and technology) related to proposed Operations changes, contributing to the development of strategies to facilitate smooth transitions
- Orchestrated communication channels between the finance department, IT, and external vendors during the ERP implementation, promoting transparency and reducing misunderstandings
- Collaborated with QA teams to establish a robust testing process, involving stakeholders in user acceptance testing (UAT) to validate that the ERP updates met business requirements.
Education
MSc. Geoscience (Geology) -
Fort Hays State University
05.2017
BSc. Geology -
Ajayi Crowther University
05.2012
Skills
- Requirements analysis and management
- Business Documentation
- Test Cases
- Stakeholder Engagement
- ERP (SAP, NetSuite & Microsoft dynamics)
- Business Process Improvement
- Backlog Prioritization
- UML
- SDLC (Waterfall, Agile & SAFe)
- Design Thinking
- Business Agility
- User Stories
- Azure Devops
- Jira & Confluence
- Functional Requirements & NFRs
- Problem Solving
- Story Maps
- Training and Mentoring
- Business process re-engineering
- Workflow analysis and Improvement
- Microsoft Visio
- Figma
- Salesforce
- Guidewire
- Excel
- Python
- SQL
Certification
- Certified SAFe 6 Agilist
- CBAP (In Progress)
- Professional Scrum Product Owner
- Lean Six Sigma (In Progress)
Timeline
Senior Business Analyst
JP Morgan Chase
06.2021 - 12.2023
Senior Business Systems Analyst/Product Owner
Humana
07.2019 - 05.2021
Business Systems Analyst
TJX Companies
10.2017 - 07.2019
MSc. Geoscience (Geology) -
Fort Hays State University
BSc. Geology -
Ajayi Crowther University