Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bank Teller
Home Federal Bank-Knoxville, TN
Knoxville
03.2022 - Current
Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
Maintained confidentiality of bank records, transactions and customer information.
Processed loan payments by verifying funds availability prior to disbursing funds.
Assisted customers with basic technical issues related to digital banking platforms.
Educated customers about different types of banking services available at the branch.
Balanced teller drawers regularly throughout the day according to established procedures.
Followed strict compliance guidelines when completing financial transactions for customers.
Researched customer inquires regarding their accounts using internal banking systems.
Provided assistance to other tellers during peak business hours as needed.
Developed strong relationships with customers to ensure repeat business.
Maintained accurate records of all financial transactions.
Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
Human Resources Intern
Anakeesta in Gatlinburg Tennessee-Gatlinburg, TN
Gatlinburg
06.2020 - 08.2020
As a Human Resources Intern at Anakeesta Theme Park, I was responsible for orienting and onboarding new employees
This included creating personnel files and discussing employee policies.
Provided administrative support to the Human Resources department including filing, data entry and record keeping.
Compiled reports on employee, and training programs.
Maintained confidentiality when dealing with sensitive information relating to personnel files or organizational policies.
Prepared onboarding documents for new hires, such as contracts and employee handbooks.
Developed presentations on various topics related to human resources management.
Assisted with new employee orientations and onboarding processes.
Provided administrative support to HR team members including tracking of vacation days and other employee benefits.
Participated in staff meetings to discuss company policies and procedures related to human resources management.
Helped with recruitment by posting job openings, screening resumes and scheduling interviews.
Organized and stored employment forms and information.
Aided in scheduling or conducting new employee orientations.
Interpreted and explained human resources policies, procedures or regulations.
Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
Greeted visitors in a courteous manner and directed them to the appropriate office or person.
Answered phones and routed calls to appropriate personnel.
Organized and maintained filing systems for sensitive documents.
Greeted visitors upon arrival at the office and directed them accordingly.
Assisted with onboarding of new employees by providing information packets and training materials.
GSMA Volunteer
Great Smoky Mountains National Park-Gatlinburg, TN
Gatlinburg
05.2019 - 08.2019
As a volunteer at Great Smoky Mountains National Park, I provided various information to visitors, such as popular trails, waterfalls, and distances between tourist destinations.
Participated in team-building exercises to strengthen relationships among volunteers.
Provided assistance to staff in the daily operations of the organization.
Organized and maintained records of volunteer hours and donations.
Provided guidance and support to fellow volunteers during their shifts.
Collaborated with other volunteers to create a positive work environment.
Offered support and assistance to community members.
Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
Helped with prep, set up, and breakdown of community and public events.
Greeted guests and offered assistance in finding specific departments or personnel.
Followed directions from supervisors and completed tasks within appropriate timeframe.
Greeted visitors warmly upon arrival at the office; provided refreshments if necessary.
Developed training material for new volunteers on the organization's policies and procedures.
Supported event planning efforts by coordinating logistics to park guests
Education
Bachelor of Science - Forensic Science
The University of Tennessee - Knoxville
Knoxville, TN
05-2025
High school diploma -
Gatlinburg Pittman High School
Gatlinburg, TN
05.2019
Skills
Human Resources
Customer Service
Asset Management
Cash counting
Financial Transactions
Customer Relationship Management (CRM)
Time management proficiency
Customer Needs Assessment
Money Handling
Balance Transfers
[Software] Proficiency
Certification
ABC License, 12/01/20, 12/01/25
Personal Information
Relocation: Anywhere
References
References available upon request.
Timeline
Bank Teller
Home Federal Bank-Knoxville, TN
03.2022 - Current
Human Resources Intern
Anakeesta in Gatlinburg Tennessee-Gatlinburg, TN
06.2020 - 08.2020
GSMA Volunteer
Great Smoky Mountains National Park-Gatlinburg, TN
05.2019 - 08.2019
Bachelor of Science - Forensic Science
The University of Tennessee - Knoxville
High school diploma -
Gatlinburg Pittman High School
ABC License, 12/01/20, 12/01/25
Similar Profiles
Valerie BellamyValerie Bellamy
Operations Supervisor at Home Federal Bank Of TNOperations Supervisor at Home Federal Bank Of TN