Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akeema Browne

Christiansted,USVI

Summary

Versatile and results-oriented professional with experience at St. Anne's Credit Union, excelling in customer service and financial accuracy. Demonstrated ability to streamline processes, enhance client retention, and foster team collaboration. Skilled in administrative support and adept at managing high-volume transactions, showcasing exceptional organizational and interpersonal abilities.

Overview

15
15
years of professional experience

Work History

House Keeping

Akeema Browne
03.2018 - Current
  • Maintained high standards of cleanliness throughout the property by coordinating housekeeping efforts regularly.
  • Streamlined housekeeping processes by implementing efficient cleaning schedules and procedures.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Implemented safety protocols within the housekeeping team, reducing workplace accidents and injuries.

Bank Teller

St. Anne's Credit Union
08.2015 - 03.2018
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Provided exceptional customer service, resulting in increased client retention and loyalty.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Maintained friendly and professional customer interactions.

Administrative Assistant

Imperial Health And Home Care
03.2011 - 07.2015
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.

Office Administrator

H&r Block
12.2009 - 03.2011
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Education

High School Diploma -

City Roots High School
Dorchester, MA
01-2001

Skills

  • Basic Housekeeping
  • Excellent housekeeping
  • Housekeeping collaboration
  • Coordinate housekeeping

Timeline

House Keeping

Akeema Browne
03.2018 - Current

Bank Teller

St. Anne's Credit Union
08.2015 - 03.2018

Administrative Assistant

Imperial Health And Home Care
03.2011 - 07.2015

Office Administrator

H&r Block
12.2009 - 03.2011

High School Diploma -

City Roots High School

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Akeema Browne