Akeema Jones-Greene
Manhattan,KS
Summary
Dynamic Human Resources Officer with the United States Army, skilled in employee training and performance management. Proven ability to enhance workforce capabilities and foster a positive culture through effective conflict resolution. Expertise in HR information systems and strong communication skills drive compliance and operational excellence. Committed to developing high-performing teams.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Human Resources Officer
United States Army
Manhattan, KS
04.2011 - Current
- Developed and implemented employee training programs to enhance workforce skills.
- Conducted performance evaluations to foster employee development and growth.
- Facilitated conflict resolution sessions to promote a positive workplace culture.
- Maintained accurate employee records in HR information systems for compliance.
- Prepared reports on personnel activities, including hiring, terminations, and promotions.
- Responded to inquiries from employees regarding benefits and HR-related issues.
- Provided guidance on disciplinary actions to ensure fair treatment.
- Oversaw soldier payroll and unit accounting to guarantee financial accuracy.
Sales Associate
Foot Locker
La Crosse, WI
06.2018 - 12.2020
- Assisted customers with product selection and provided detailed information.
- Processed transactions accurately using point-of-sale systems.
- Maintained product displays and ensured shelves were fully stocked.
- Handled customer inquiries and resolved issues promptly.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Night Manager
McDonald's Restaurant
Tomah, WI
01.2018 - 12.2020
- Ensured compliance with company policies while supervising night operations.
- Coordinated staff schedules and shift assignments for optimal coverage.
- Trained new employees on operational procedures and customer service standards.
- Maintained cleanliness and organization in front and back areas during shifts.
- Resolved customer complaints swiftly to promote positive dining experiences.
- Conducted nightly cash audits and upheld accurate financial reporting procedures.
- Collaborated with management to enhance workflows and improve service efficiency.
Certified Nursing Assistant
Dinwiddie Health & Rehab Center
Dinwiddie, VA
09.2010 - 05.2013
- Assisted residents with daily living activities and personal hygiene tasks.
- Monitored vital signs and promptly reported changes to nursing staff.
- Maintained a clean, safe environment for residents at all times.
- Supported nursing staff with patient care and documentation duties.
- Communicated effectively with residents to ensure comfort and emotional well-being.
- Answered call lights promptly, responding to patient needs efficiently.
- Completed thorough patient records, ensuring timely information flow to healthcare team.
- Fostered relationships with patients, caregivers, and healthcare teams to achieve care plan goals.
Crew Trainer
McDonald's
Petersburg, VA
05.2005 - 05.2009
- Assisted in the preparation of food items following health and safety guidelines.
- Delivered exceptional customer service to enhance guest experience during peak hours.
- Maintained cleanliness and organization of workstations to promote a safe environment.
- Stayed up to date on requirements of all team positions to optimize training.
- Encouraged open communication between trainees and management throughout the learning process.
Stocker
Virginia Tee's
Petersburg, VA
06.2006 - 11.2008
- Stocked shelves efficiently with a focus on product visibility and accessibility.
- Organized inventory in alignment with store layout for optimal customer navigation.
- Maintained cleanliness of aisles and storage areas to meet health and safety standards.
- Utilized handheld devices for inventory management and stock replenishment tracking.
- Stocked shelves with newly arrived products.
Education
Associate in General Studies -
University of Maryland Global Campus
Hyattsville, MD05-2023
Skills
- Employee training and development
- Performance evaluation and management
- Payroll administration and compliance
- HR information systems expertise
- Conflict resolution strategies
- Regulatory compliance knowledge
- Data analysis and reporting
- Effective communication skills
- Operational oversight and management
- Personnel management and development
- Physical fitness training
- Team collaboration and dynamics
- Leadership development programs
- Military training experience
- Problem-solving skills
- Security protocols implementation
- Troop deployment coordination
- Reliability and dependability
- Project management methodologies
Accomplishments
- Defense Meritorious Service Medal
- Joint Service Commendation Medal
- Army Commendation Medal 3 oak leaf clusters
- Army Achievement Medal 4 oak leaf clusters
- Joint Meritorious Unit Award
- Army Good Conduct Medal awarded four times
- Army Service Ribbon
- National Defense Service Medal
- Military Outstanding Volunteer Medal
- Oversea Service Ribbon awarded 3 times
- Certificate of Achievement awarded nine times
- Marksmanship Badge Sharpshooter
- Driver and Mechanic with Driver- Wheeled Vehicles
Military Education
- Hearing Program Officer Course
- IPPS-A Administrator Course
- Warrant Officer Basic Course
- Senior Leader Course
- Postal Supervisor Course
- Combat Lifesaver Course
- Master Resilience Trainer
- Equal Opportunity
- Supply Operations Management Course
- Unit Armor Course
- Army Project Management Course
- Combatives Course
- Field Santitary Team Course
- Bus Drivers Course
Certification
- Certified Nursing Assistant
Affiliations
- Life Skills Coach/Mentor
- Secret Security Clearance
Timeline
Sales Associate
Foot Locker
06.2018 - 12.2020
Night Manager
McDonald's Restaurant
01.2018 - 12.2020
Human Resources Officer
United States Army
04.2011 - Current
Certified Nursing Assistant
Dinwiddie Health & Rehab Center
09.2010 - 05.2013
Stocker
Virginia Tee's
06.2006 - 11.2008
Crew Trainer
McDonald's
05.2005 - 05.2009
Associate in General Studies -
University of Maryland Global Campus
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