Summary
Overview
Work History
Education
Timeline
Generic

Akeiba Hymes

Rochester,NY

Summary

Pharmacy team member with focus on accuracy and patient care. Good relationship-building and multitasking skills. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues

Overview

17
17
years of professional experience

Work History

Pharmacy Technician- Mail Order Coordinator

Wegmans
03.2012 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Resolved third-party billing, computer system and customer service issues.

TSA Agent

TSA
03.2016 - 08.2018
  • Increased airport security by conducting thorough passenger and luggage screenings.
  • Prevented unauthorized access to secure areas by verifying credentials for airport personnel and contractors.
  • Strengthened inter-agency coordination by participating in joint exercises with local law enforcement officials.
  • Assisted in deterring potential threats by performing regular and random security checks.
  • Provided critical incident response, maintaining composure under high-pressure situations.
  • Participated in ongoing training sessions, staying up-to-date on the latest transportation security procedures and technologies.
  • Maintained compliance with TSA regulations, ensuring adherence to strict security protocols.

Front End Coordinator

Wegmans
01.2014 - 01.2016
  • Enforced company policies attentively while also remaining empathetic toward customer concerns or complaints.
  • Successfully oversaw and handled all merchandising and maintenance for front end.
  • Enhanced employee morale with regular team-building activities, fostering a positive work environment.
  • Collaborated with other departments to create store-wide initiatives that boosted sales performance and customer satisfaction levels.
  • Stepped in to ring up customer purchases during very busy time periods or when store was short staffed.
  • Advised and trained new employees in job tasks, offering positive reinforcement.

Cashier

Wegmans
12.2007 - 01.2011
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Associate of Applied Science -

Monroe Community College
Rochester, NY
05.2014

Bachelor of Science -

SUNY, Brockport
Brockport, NY

Timeline

TSA Agent

TSA
03.2016 - 08.2018

Front End Coordinator

Wegmans
01.2014 - 01.2016

Pharmacy Technician- Mail Order Coordinator

Wegmans
03.2012 - Current

Cashier

Wegmans
12.2007 - 01.2011

Associate of Applied Science -

Monroe Community College

Bachelor of Science -

SUNY, Brockport

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Akeiba Hymes