Akeiba Stanley
Atlanta,Georgia
Summary
To obtain a career position that will challenge me and assist with professional development for the longevity. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Logistics Supervisor
Jumptastic Inc.
02.2024 - Current
- Communicate and schedule routes with Drivers: i.e
- Hourly and PPD Drivers
- Review and assign new deliveries to routes as they come in from ERS and IO.
- Review and complete Driver paperwork: i.e
- Completing the entire hiring process, onboarding documentation, arranging training, and submitting payroll documents.
- Maintain and steady number of hours for all supervisor employees
- Ranges from 30-45 individuals
- Assist Customer Care Team with delivery related issues from Customer booking rentals.
- Understand the ins and outs of company’s technology systems and be able to troubleshoot and fix problems as they arise.
- Enter data into G-Suite applications.
- Have a strong understanding of technology and logistics.
- Interview new delivery Team hires.
- Perform driver trainings and other delivery relates functions as needed.
- Arrange and Facilitate meetings with Drivers along with progressive discipline.
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
- Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
- Trained, scheduled and evaluated 25+ employees.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
- Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Developed strong relationships with key clients through frequent communication and exceptional service delivery.
- Increased productivity with effective staff scheduling and task delegation, ensuring optimal use of resources.
- Supervised loading/unloading processes for efficient handling of products while preventing damages or delays in shipment schedules.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Evaluated employee performance regularly against established benchmarks for growth opportunities and areas requiring improvement.
- Assisted upper management in setting departmental goals aligned with company objectives while providing input based on real-world experiences.
- Implemented safety protocols to minimize workplace accidents, ensuring a secure work environment for all employees.
- Documented shipment receiving information in [Software].
- Created policies based on performance data analysis to reduce costs and maintain efficiency.
- Collaborated with cross-functional teams to optimize delivery routes, resulting in faster transit times.
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Resolved shipping discrepancies by coordinating customer and courier communications.
Gym Manager/ Executive Assistant
M.E. Gates Enterprise
11.2022 - Current
- Ensures excellent customer services to clients while taking care of accounts, gym maintenance request and environment.
- Files all necessary paperwork (i.e.: files, scans, and photocopies invoices)
- Confirms all clients are up to date and gym procedure and policy is followed.
- Maintain a payroll unit and budgeting for the gym.
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
- Managed financial tasks including budgeting, expense tracking, and revenue forecasting for the gym''s success.
- Increased gym membership retention by implementing personalized fitness programs and regular progress checkins.
- Coordinated special events such as member appreciation days or charity fundraisers that increased community involvement while promoting brand awareness.
- Interviewed and hired gym staff for various roles.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Operations Supervisor
Greyhound Inc.
12.2021 - 11.2022
- Provides the basic understanding of federal, state, and local labor laws
- Works closely with HR to address levels of harassment complaints and assist in investigating thoroughly all allegations of harassment.
- Ensures the safety of passengers and employees by proactively removing hazards and fostering an environment of safety.
- Assists with the interviewing and selection of hourly personnel
- Ensures all personnel have been trained and or retrained according to customer service standards.
- Ensures the highest level of customer satisfaction
- Concentrates on terminal cleanliness and overall facility conditions as well as employee appearance.
- Reviews Driver’s manpower needs to ensure proper coverage
- Responsible for planning of driver vacation, future book-offs, and run change assignments.
- Ensures Drivers are properly credentialed to operate a commercial motor vehicle
- Ensures drivers report to work on time and in complete uniform ready to work
- Reviews and manages Driver’s electronic logs.
- Ensures sound cash control and maintains GLI field standing.
- Communicates with Operations Support Center to ensure proper operations execution
- Monitors and ensures compliance with on time performance, safety standards and customer service.
- Determines proper staffing levels to ensure customer needs.
- Provides employee development by providing on going feedback to employees concerning strengths and areas needed for improvement and may recommend supplemental training.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Site Manager
G4S Secure Solutions (USA) Inc.
10.2020 - 11.2021
- Oversaw that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all G4S Secure Solutions (USA) Inc
- Personnel assigned to his/her site).
- Ensure that contract-required training and screening elements for security personnel have been met.
- Maintained overtime to a preset requirement designated by G4S’s company standards.
- Ensured quality of service and contract compliance by regularly inspecting security personnel assigned to my Site.
- Performed payroll, reviewed, and maintain incident reports, issued uniforms, coordinate fleet vehicles, assist in preparation of security surveys and post orders.
- Made recommendations for positive and negative personnel actions for those under his/her direct supervision.
- Responded to clients’ requests.
Senior Shift Supervisor
G4S Secure Solutions (USA) Inc.
09.2018 - 09.2020
- Identified, researched, and analyzed possible fraudulent activity on customer’s accounts and processes customer’s fraud claims.
- Conducted investigations and acts as the point of contact and investigator.
- Developed and implemented procedures for ongoing monitoring of activity.
- Secures all property and completes articulate and detailed reports.
- Created the weekly schedule and modifies payroll.
- Created and Enforced Policy and Procedure on Site
Police Officer
City of Atlanta
06.2016 - 07.2018
- Worked to increase the safety in Atlanta by reducing crime and building strong community relationships through Professionalism, Integrity, Commitment, and Courage
- Investigated crime scenes and interviewed involved parties on scene (i.e., witnesses, victims, and suspects)
- Directed traffic, patrolled neighborhoods, responded to emergency calls, wrote citations, delivered and swore out warrants, arrested violators and submitted incident reports in a timely manner.
- Provided support services to mentally unstable individuals and provided crisis intervention assistance when time permitted.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Conducted preliminary investigations at scenes of major crimes.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
Graduate Assistant
Clark Atlanta University
08.2014 - 05.2016
- Assisted tenured Professors in facilitating classroom lectures.
- Developed teaching materials (i.e., lesson plans and power points)
- Prepared and administrated examinations /Graded examinations and assignments for Undergraduates.
- Traveled to conferences and presented scholastic findings.
- Applied for and earned grants for the department’s publicity and notoriety.
- Managed administrative tasks such as grading, scheduling, and record-keeping to ensure smooth operations within academic departments.
- Served as a liaison between faculty members and students for addressing concerns or issues related to coursework or academic policies.
- Facilitated student success by identifying areas of improvement and providing constructive feedback on assignments and exams.
- Developed and managed organized, orderly student databases and tracking systems.
- Conducted relevant research and gathered valuable resources for faculty members'' ongoing projects and publications.
- Assisted faculty members with data collection for potential academic publications.
- Maintained accurate records of student performance data for tracking progress towards learning objectives throughout the semester.
Education
Master of Arts - Criminal Science
Clark Atlanta University
Atlanta, Georgia05.2016
Bachelor of Arts - Criminal Justice
Delaware State University
Dover, Delaware05.2014
Skills
- Material Handling
- Transportation Management
- Logistics Coordination
- Training employees
- Delivery Scheduling
- Dispatching
- Logistics Planning
- Warehouse Management
- Route Planning
- Quality Control Analysis
- Inventory Tracking
- Cost Control
- Team Management
- Safety standards
- Warehouse Operations
- Proficient in Microsoft Office
- Logistics Analysis
- Computer Skills
- Decision-Making
- Forklift Operation
- Transportation Coordination
- Positive Attitude
- Staff Supervision
- Email and Phone Communication
- Critical Thinking
- Work Scheduling
- Daily Receipts Documentation
Certification
- Forklift Operator Certified, 02/2024 - Present
- Crime Mapping and Reporting, 06/2016 - Present
- Federal Emergency Management Certified, 06/2016 - Present
- Expert in Microsoft Office (Word, Excel, and Power Point), 05/2014 - Present
- GCIS/NCIC Certified, 06/2016 - Present
- Over 100 hours of Suspicious Activity Training, 06/2016 - Present
- Crisis Intervention Certified, 06/2016 - Present
- CPR and First Aid Certified, 11/2018 - Present
- Hazardous Material and Emergency Evacuation Certified, 06/2016 - Present
- De-escalation Certified, 06/2016 - Present
- CCTV Expert, 10/2019 - Present
- Evidence Collection Certification, 04/2023
- Private Detective/ Security License, 11/2018 - 08/2022
References
Available Upon Request
Timeline
Logistics Supervisor
Jumptastic Inc.
02.2024 - Current
Gym Manager/ Executive Assistant
M.E. Gates Enterprise
11.2022 - Current
Operations Supervisor
Greyhound Inc.
12.2021 - 11.2022
Site Manager
G4S Secure Solutions (USA) Inc.
10.2020 - 11.2021
Senior Shift Supervisor
G4S Secure Solutions (USA) Inc.
09.2018 - 09.2020
Police Officer
City of Atlanta
06.2016 - 07.2018
Graduate Assistant
Clark Atlanta University
08.2014 - 05.2016
Master of Arts - Criminal Science
Clark Atlanta University
Bachelor of Arts - Criminal Justice
Delaware State University