Akeli Smith
Disneyland Hotel
Gardena,CA
Summary
Dedicated housekeeping professional with expertise in health and safety compliance, guest relations, and efficient cleaning techniques. Committed to maintaining high cleanliness standards and enhancing guest satisfaction.
Work History
Housekeeping
- Maintained cleanliness and organization of guest rooms to enhance visitor experience.
- Utilized commercial cleaning equipment to ensure efficient and thorough cleaning processes.
- Followed safety protocols for handling chemicals and maintaining a safe work environment.
- Assisted with inventory management, ensuring adequate supply levels for cleaning materials.
- Collaborated with team members to optimize workflow and improve service delivery efficiency.
- Conducted routine inspections of facilities to uphold high standards of cleanliness and presentation.
- Implemented feedback from guests to continuously improve service quality and guest satisfaction.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
- Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
- Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
Education
High School Diploma
Skills
Teamwork
Housekeeping
Customer service
Bathroom cleaning
Mopping and sweeping
Vacuuming and sweeping
Vacuuming
Cleaning bathrooms
Cleaning techniques
Health and safety compliance
Bed making proficiency
Kitchen cleaning
Residential cleaning
Hospitality background
Dusting furniture
Customer service-focused
Excellent oral and written communication
Deep cleaning expertise
Folding clean laundry
Window cleaning
Customer-oriented
Sorting and washing laundry
Waste disposal
Restroom detailing
Guest relations
Infection control
Quality assurance
Detail-oriented
Timeline
Housekeeping
Disneyland Hotel
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George Washington Preparatory High
High School Diploma
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