Akella Edmunds
Radcliff,KY
Summary
Results-driven Life Coach with forward-thinking approach centered on goal setting and assisting clients with success and growth.
. Creative Business Owner with exceptional background spent in Human Services Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Dedicated Human Service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Business Owner
Self Employed Web
Radcliff, KY
08.2021 - Current
- Owner and founder of Elephant Love Child and Family Services. Providing Life Coaching services for children 5-17 and young adults 18-25. Established to provide services for children and families who are struggling with behavioral and mental health related problems.
Court Designated Worker
State Of KY
Elizabethtown, KY
02.2014 - 08.2021
- Recorded facts to prepare reports documenting incidents and activities.
- Participated in continuous trainings with Hardin Co Juvenile Justice system
- Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability.
- Handled citation and traffic violation paperwork.
- Case managed juvenile criminal charges, monitor diversion agreements for children under 18
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Family Support Specialist
State Of KY
Louisville, KY
10.2008 - 02.2014
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Documented data and completed accurate updates to case records
- Processed and managed food stamp, medical and KTAP cases for eligible families
- Interviewed individuals and families to assess needs and provide informational resources.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Managed 80-90 diversion agreements monthly for juveniles with criminal charges
- Over 25 yrs working with children and families
Community Alternatives of KY
ResCare Residential Services
Elizabethtown, KY
01.2006 - 08.2008
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Developed and maintained courteous and effective working relationships.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Investigated 20-30 incident reports monthly
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Business Management
Western Kentucky University
Bowling Green, KYAssociate of Arts - Human Services
Elizabethtown Community And Technical College
Elizabethtown, KY04.2008
Skills
- Operational Analysis
- Leadership and People Development
- Judgement and Decision Making
- Change and Growth Management
- Program Administration
- Adaptable and Flexible
- Thrive Under Pressure
- Business Consulting
- Analytical and Critical Thinker
- Balanced Work Ethic
- Community Outreach
- Goal Setting
- MIssion and Vision
- Management Team Leadership
Timeline
Business Owner
Self Employed Web
08.2021 - Current
Court Designated Worker
State Of KY
02.2014 - 08.2021
Family Support Specialist
State Of KY
10.2008 - 02.2014
Community Alternatives of KY
ResCare Residential Services
01.2006 - 08.2008
Business Management
Western Kentucky University
Associate of Arts - Human Services
Elizabethtown Community And Technical College