Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Akemo Hawthorne

Brooklyn

Summary

Successful at assessing and understanding problems and developing proactive, successful solutions to meet customer needs and maximize system performance. Positive, upbeat and committed to continuous professional development.

Competent HVAC Technician driven to troubleshoot system issues quickly and efficiently. Leveraging solid work history and creative approach to system repair and maintenance.

Professional laborer with hands-on experience and readiness for demanding tasks. Skilled in operating machinery, handling materials, and maintaining safety standards. Strong focus on teamwork and adaptability to changing work conditions. Reliable and results-driven, with keen ability to support team objectives and productivity.

Skilled Labor Worker with strong track record of success in maintenance, repair, and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.

Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair, and custodial work.

Dependable Job Title skilled in using hand and power tools in construction environments. Collaborates well with other team members and willing to help in any capacity to complete jobs.

Reliable and experienced worker with proven success in completing construction projects on time and within budget. Knowledgeable in following instructions and safety protocols.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

HVAC-R Service Technician

Yost&campbell Heating Cooling Generators
04.2024 - 01.2025
  • Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
  • Diagnosed issues with HVAC systems by utilizing diagnostic tools and techniques.
  • Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
  • Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
  • Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
  • Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
  • Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
  • Provided detailed documentation for each job completed, supporting accurate record-keeping efforts.
  • Maintained up-to-date knowledge of industry advancements, staying informed on new technologies and best practices for servicing various types of equipment.
  • Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
  • Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
  • Collaborated with other technicians, sharing knowledge and expertise to improve overall team performance.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Repaired and replaced motors, bearings and belts.
  • Filled out detailed work orders for each job completed.

HVAC Technician

Comfort Cooling
11.2018 - 08.2020
  • Performed maintenance and repairs on various mechanical and electrical equipment in heating, cooling, and ventilation systems
  • Operated various equipment including vacuum pumps and gauges
  • Consistently met productivity metrics and goals set forth by the company.
  • Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
  • Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
  • Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
  • Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
  • Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
  • Resolved customer complaints regarding installation or service issues in a timely manner.
  • Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
  • Documented all repair work performed on HVAC units according to company standards.
  • Maintained records of all repairs and maintenance activities for future reference purposes.
  • Provided customers with information about new technologies available for their heating and cooling system upgrades.
  • Adjusted controls to obtain desired temperature settings within the home or office environment.
  • Followed safety procedures when working on high voltage wiring or gas lines.
  • Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
  • Replaced worn out filters at regular intervals to improve air quality inside the premises.
  • Assembled sheet metal pieces into ductwork sections using rivets or screws as needed.
  • Checked pressure readings on gauges connected to the system in order to diagnose any malfunctions.

Sales Associate

Good vibes corner store
11.2020 - 12.2023
  • Successfully engaged and interacted with customers on a daily basis
  • Showcased exceptional customer service skills when dealing with consumers
  • Unloaded various shipments from trucks
  • Organized displays and stocked shelves to ensure availability of merchandise.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in the market place.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.

Laborer

Mr. John’s Construction Company
  • Painted interior and exterior surfaces to improve aesthetics
  • Installed and repair flooring
  • Installed and repaired roofing.

Porter/Server

F&B Fine Catering
12.2017 - 09.2018
  • Provided exceptional customer service to all patrons
  • Washed dishes, glassware, utensils, and pots and pans
  • Organized and sanitized workspace to ensure cleanliness
  • Swept and mopped floors.
  • Greeted customers and provided assistance with their needs.
  • Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
  • Stocked shelves and rotated inventory to ensure freshness of products.
  • Loaded customer orders into vehicles for transport.
  • Maintained a safe work environment by adhering to all safety protocols.
  • Inspected equipment for proper functioning and reported any issues to management.
  • Organized storage areas to maximize efficiency and promote a neat appearance.
  • Received incoming shipments and verified contents against invoices or other documents.

Porter

Pioneer Construction Inc.
02.2016 - 03.2017
  • Installed and repaired electrical outlets and light fixtures
  • Changed locking mechanisms on interior and exterior doors
  • Cleaned interior surfaces and mopped floors.
  • Inspected equipment for proper functioning and reported any issues to management.
  • Maintained a safe work environment by adhering to all safety protocols.
  • Organized storage areas to maximize efficiency and promote a neat appearance.
  • Received incoming shipments and verified contents against invoices or other documents.

Security guard

Epic Security
01.2014 - 08.2016
  • Secured premises and personnel by patrolling property
  • Monitored surveillance equipment
  • Prevented losses and damages by reporting irregularities
  • Contributed to the team effort by accomplishing assigned tasks.
  • Conducted daily security patrols of assigned areas.
  • Enforced safety regulations and monitored access control points.
  • Investigated suspicious activity and reported findings to management.
  • Responded to alarms, emergencies, and disturbances.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.

Education

EPA UNIVERSAL CERTIFICATION -

National Career Institute
East Orange, NJ
10-2018

Electrical Systems Certificate -

01.2016

HVAC Technician -

01.2016

Heating and Hydraulics -

01.2016

High school Diploma -

01.2013

Skills

  • Warranty Service
  • Diagnostic Techniques
  • Duct Sizing and Design
  • HVAC and Refrigeration Systems
  • Analytical thinker
  • Ventilation Systems
  • Troubleshooting expertise
  • Equipment Installation
  • Adaptable
  • Microsoft Office proficient
  • Operation and maintenance expert
  • Plumbing Repairs
  • Electrical Wiring
  • Leak Checks
  • Excellent problem solver
  • Installation expert
  • Industrial Refrigeration Systems
  • Certified HVAC Technician
  • Valid [State] driver's license
  • Dedicated Team Player
  • Construction site safety training
  • Customer service
  • Physical strength
  • Material handling
  • Truck loading and unloading
  • Safety procedures
  • Job site organization
  • Team collaboration
  • Hand-eye coordination
  • State Driver's license
  • Safe vehicle operation
  • Vehicle unloading and loading
  • Basic carpentry
  • Clean driving record
  • Endurance and stamina
  • Concrete work
  • Equipment maintenance
  • Painting
  • Residential construction
  • Tool retrieval
  • Plumbing
  • Window installation
  • HVAC systems
  • Roof repair
  • Cement mixing
  • Hand and power tools
  • Construction
  • Proper lifting techniques
  • Verbal and written communication
  • Welding
  • Bricklaying techniques
  • Electrical
  • Basic electrical work
  • Hydraulics operation
  • Maintenance and repair
  • Plumbing basics
  • Team player

Certification

Universal EPA certification

Electrical assistance certification

Timeline

HVAC-R Service Technician

Yost&campbell Heating Cooling Generators
04.2024 - 01.2025

Sales Associate

Good vibes corner store
11.2020 - 12.2023

HVAC Technician

Comfort Cooling
11.2018 - 08.2020

Porter/Server

F&B Fine Catering
12.2017 - 09.2018

Porter

Pioneer Construction Inc.
02.2016 - 03.2017

Security guard

Epic Security
01.2014 - 08.2016

EPA UNIVERSAL CERTIFICATION -

National Career Institute

Electrical Systems Certificate -

HVAC Technician -

Heating and Hydraulics -

High school Diploma -

Laborer

Mr. John’s Construction Company

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Akemo Hawthorne