Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Family Babysitter
Vanessa Martinez
Wichita, Kansas
04.2018 - Current
Organized activities such as arts and crafts, games, outdoor play, music, and reading stories.
Administered basic first aid if necessary in case of minor injuries or illnesses.
Provided transportation for kids to after-school activities.
Assisted children in developing good hygiene habits such as brushing teeth and washing hands.
Responded appropriately to behavior issues that arose between siblings or other family members.
Changed diapers as needed.
Kept track of daily activities of the children including meals eaten, naps taken.
Performed light housekeeping duties such as laundry and tidying up common areas used by the kids.
Bathed and dressed infants and toddlers.
Greeted children when they returned home from school and helped them with homework assignments.
Encouraged positive social interactions among the children through play dates or group outings.
Enforced rules set by the parents regarding television time, toys, snacks.
Took children out on walks or to playgrounds to encourage physical activity.
Put babies down for naps or bedtime routines following parent's instructions.
Communicated regularly with parents about any changes in routine or behavior observed in their child and children.
Provided a safe, nurturing environment for the children while parents were away.
Observed children during snack time to prevent choking.
Updated parents on children's progress and routines to support stable and structured environment.
Enforced rules to teach good manners and maintain safe environment.
Read stories and played alphabet games to promote early literacy.
Responsibly watched children while parents were out.
Organized various activities, games, crafts and outings to keep children entertained.
Ensured physical and social well-being of each child.
Engaged with children on individual basis to build positive, trusting relationships.
Traveled with family to help with vacation activities and childcare.
Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
Assistant Manager
Great Clips Hair Salon
Wichita, Kansas
03.2015 - 04.2024
Resolved conflicts between team members in an effective manner.
Created reports on sales trends, inventory levels, and financial data.
Conducted regular performance reviews for employees to identify areas of improvement.
Supervised daily operations including scheduling shifts, assigning duties.
Ensured compliance with safety regulations and company policies.
Communicated regularly with customers to gain insights into their needs.
Managed customer service inquiries and complaints in a timely manner.
Coordinated with other departments to ensure smooth flow of operations.
Maintained up-to-date knowledge of company products and services.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed completed work to verify consistency, quality, and conformance.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Manager's Assistant
Taqueria El Paisa
Wichita, Kansas
04.2008 - 02.2024
Greeted visitors in a professional manner and directed them to appropriate staff members.
Developed and implemented efficient filing systems for all incoming documents.
Assisted with onboarding new employees by providing orientation materials and training resources.
Resolved any operational issues that arose during day-to-day operations quickly and efficiently.
Created daily shift schedules for waitstaff according to business needs.
Monitored employee performance, identified areas of improvement, and provided feedback.
Supervised waitstaff to ensure quality customer service and satisfaction.
Monitored cash register operations during shifts for accuracy of transactions.
Ensured compliance with all health department regulations related to food handling and storage procedures.
Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
Assisted bartenders when needed during peak hours or when short staffed.
Resolved customer complaints in a timely manner with professionalism.
Verified accuracy of orders before delivery by checking presentation of dishes against menu descriptions.
Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Oversaw food preparation, production and presentation according to quality standards.
Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Coached staff on strategies to enhance performance and improve customer relations.
Promoted safe working conditions by monitoring safety procedures and equipment.
Cleaned and sanitized kitchen equipment, utensils and work stations.
Prepared workstations with ingredients and tools to increase efficiency.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
Distributed food to service staff for prompt delivery to customers.
Hairstylist
Salon3101
Wichita, Kansas
04.2013 - 08.2013
Created updos for special occasions like weddings or proms.
Recommended products to clients based on their individual needs.
Provided consultations to clients about their desired hairstyle and hair care needs.
Participated in team discussions regarding marketing strategies for the salon.
Assisted other stylists with busy periods in the salon.
Demonstrated knowledge of health and safety regulations in the workplace.
Managed cash register transactions during checkout process.
Collaborated with other beauty professionals on projects related to hairstyling.
Organized scheduling of appointments throughout the day.
Developed relationships with new clients through referrals from existing customers.
Educated clients on proper home hair care maintenance techniques.
Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
Applied highlights, lowlights or other coloring techniques.
Performed chemical treatments such as perms and relaxers.
Used thinning shears to remove bulk from the hair or create layers.
Tracked inventory of supplies used for styling services.
Maintained cleanliness of work station by sanitizing tools and equipment between uses.
Greeted customers, answered phones and booked appointments.
Worked collaboratively with colleagues to achieve common goals.
Upsold additional services when appropriate to increase sales volume.
Colored, cut and installed extensions according to style photos and client specifications.
Recommended hair styles to compliment clients' facial features and coloring.
Sanitized workstations and salon equipment to reduce risk of infection.
Followed updated techniques to color and treat hair and produce consistent results.
Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
Pre-booked future appointments to increase repeat business.
Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
Responded to customer inquiries by phone, email, and in person.
Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
Used curlers, rollers and curling irons to press and curl hair.
Shampooed, conditioned and dried hair and scalp or hairpieces.
Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
Massaged and treated scalp using hands, fingers or vibrating equipment.
Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
Operated cash registers to receive payments from patrons.