Akeria Walker
Parma Heights
Summary
Restaurant General Manager with extensive experience at Taco Bell, excelling in operations management while fostering a motivated team. Skilled in food safety and enhancing operational workflows, driving significant improvements in service delivery and team performance. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Restaurant General Manager
Taco Bell
08.2023 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
Assistant General Manager
Taco Bell
01.2022 - 08.2023
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Improved operational workflows, resulting in smoother running of establishment.
Shift Leader
Taco Bell
05.2020 - 01.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Cuyahoga Community College
Cleveland, OH06-2027
Skills
- Operations management
- Inventory management
- Food safety
- Cost control
- Employee retention
Timeline
Restaurant General Manager
Taco Bell
08.2023 - Current
Assistant General Manager
Taco Bell
01.2022 - 08.2023
Shift Leader
Taco Bell
05.2020 - 01.2022
Associate of Applied Science - Diagnostic Medical Sonography
Cuyahoga Community College
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