Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aketa Jones

Aketa Jones

Fleming Island,FL

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager

RLJ THOUR TRUCKING
JACKSONVILLE, FL
12.2021 - 12.2023
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared staff work schedules and assigned team members to specific duties.

Dispatcher Coordinator

HICKORY TRANSPORTATION
JACKSONVILLE, FL
01.2021 - 12.2021
  • Matched bills of lading and reconciled quantities to verify items shipped.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
  • Scheduled loads according to priority and available equipment.
  • Answered customer requests with information about product availability, shipping information and status updates.

Pharmacy Technician

OptumRx
JACKSONVILLE, FL
12.2019 - 10.2021
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Monitored status updates on submitted prior authorizations through various systems including electronic medical records systems.
  • Entered prescription information into computer databases.
  • Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.

Pharmacy Technician

HCA MEMORIAL HOSPITAL
JACKSONVILLE , FL
10.2015 - 12.2018
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
  • Organized work areas so that everything was easily accessible when needed.
  • Restocked shelves with new supplies of medications as needed.
  • Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.

Education

GED -

NATHAN B. FORREST
Jacksonville Beach, FL
05-2013

Skills

  • Quality Management
  • Account Management
  • Business Administration
  • Staff Supervision
  • Loss Prevention
  • Customer Relationship Management
  • Workflow Planning
  • Financial Administration
  • Contract Negotiations
  • Employee Development
  • Communication Skills

Certification

  • REAL ESTATE LICENSE
  • REGISTERED PHARMACY TECH

Timeline

General Manager

RLJ THOUR TRUCKING
12.2021 - 12.2023

Dispatcher Coordinator

HICKORY TRANSPORTATION
01.2021 - 12.2021

Pharmacy Technician

OptumRx
12.2019 - 10.2021

Pharmacy Technician

HCA MEMORIAL HOSPITAL
10.2015 - 12.2018

GED -

NATHAN B. FORREST
Aketa Jones