Akevia Glasco
Orlando ,Fl
Summary
Dynamic Shift Supervisor at CVS Pharmacy with a proven track record in staff management and employee training. Expert in inventory control and operations management, successfully optimizing stock levels and enhancing customer satisfaction. Recognized for implementing effective safety protocols and fostering a customer-oriented environment, leading to improved service delivery.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
10.2024 - Current
- Supervised daily operations, ensuring compliance with company policies and safety protocols.
- Trained and mentored new employees on customer service standards and operational procedures.
- Managed inventory levels, conducting regular audits to maintain stock accuracy and availability.
- Coordinated staff schedules to optimize coverage during peak business hours.
Special Education Teacher
Lodestone Academy
09.2025 - 11.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate benefits to customers.
- Supported inventory management by organizing stock and ensuring merchandise displays were visually appealing.
- Processed transactions accurately using point-of-sale system, contributing to efficient checkout operations.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
- Handled customer returns and exchanges professionally, ensuring satisfaction and loyalty.
- Participated in training sessions to improve product knowledge and sales techniques for better performance.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
Cashier
Walmart
12.2024 - 04.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product locating to enhance shopping experience.
- Maintained cleanliness and organization of checkout area for optimal operations.
- Handled cash, credit, and electronic payments accurately to minimize discrepancies.
Sales Assistant
Footlocker Retail
04.2021 - 06.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate benefits to customers.
- Supported inventory management by organizing stock and ensuring merchandise displays were visually appealing.
- Processed transactions accurately using point-of-sale system, contributing to efficient checkout operations.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
- Handled customer returns and exchanges professionally, ensuring satisfaction and loyalty.
- Participated in training sessions to improve product knowledge and sales techniques for better performance.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
Assistant Manager
Subway
05.2021 - 08.2022
- Assisted in daily operations to ensure efficient service delivery and customer satisfaction.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Trained new staff on operational procedures and customer service protocols to enhance team performance.
- Implemented promotional strategies to boost sales during peak hours, increasing overall store revenue.
Education
Bachelor of Science -
Advent Health
Orlando High School Diploma -
Jones High School
Orlando, FL05.2023
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Training and mentoring
- Inventory control and record keeping
- Operations management
- Safety awareness
- Conflict resolution techniques
- Schedule management
- Inventory control
- Policy enforcement
- Scheduling coordination
Timeline
Special Education Teacher
Lodestone Academy
09.2025 - 11.2025
Cashier
Walmart
12.2024 - 04.2025
Shift Supervisor
CVS Pharmacy
10.2024 - Current
Assistant Manager
Subway
05.2021 - 08.2022
Sales Assistant
Footlocker Retail
04.2021 - 06.2023
Bachelor of Science -
Advent Health
High School Diploma -
Jones High School