Dynamic retail professional with experience in customer service and merchandising, dedicated to enhancing the shopping experience through exceptional service. Expertise in assisting customers with product selections, and providing insightful answers to inquiries. Strong communication skills, and a commitment to maintaining an appealing presentation of merchandise, contribute to a positive shopping environment. Passionate about delivering quality service and adapting to the needs of the customer, ensuring satisfaction at every interaction.
Demonstrates a strong commitment to safety, maintaining a clean, clutter-free environment with clear emergency exits, and promptly addressing or reporting any hazards. Provides exceptional customer service by greeting customers warmly, assisting with merchandise, and resolving inquiries or issues professionally. Ensures a well-maintained store by performing cleaning tasks, organizing merchandise, and expediting new inventory to the sales floor according to company standards. Adheres to all company policies, including cash handling, loss prevention, and confidentiality, while consistently representing the brand with integrity, professionalism, and a sense of urgency.
As an Electronics Department Associate at Walmart, I delivered excellent customer service by greeting customers, assisting with their needs, and recommending merchandise. Leveraging my knowledge of electronics, I helped customers make informed decisions. I also managed the efficient movement of merchandise to the sales floor, and maintained organized, appealing displays. My role required flexibility, including evening shifts, to meet department demands, while ensuring high customer satisfaction.