Akheim Baptiste
North Lauderdale,FL
Summary
Dynamic and results-oriented professional with extensive experience in retail environments, including a notable tenure at DD's Discounts. Excelled in customer service and merchandise display, significantly enhancing customer satisfaction and sales floor appeal. Demonstrated expertise in retail loss prevention and dispute mediation, fostering a secure and positive shopping experience. Proven ability to collaborate effectively with teams, driving operational success.
Overview
2
2
years of professional experience
Work History
Seasonal Sales Associate
DD's Discounts
11.2024 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Restocked an average of 100+ products per shift, ensuring shelves remained organized and fully stocked to meet customer demand
Electronics Sales Associate
Walmart
01.2023 - 01.2024
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Checked to see if requested items were available from store's inventory.
- Applied knowledge of electronics products to educate prospects and customers.
- Stayed up-to-date on current promotions, sales, and special events to impart such information to customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed inventory for a variety of electronic products, restocking an average of 300 items per week while ensuring accurate tracking and organization
Education
High School Diploma -
05-2025
- 3.5 GPA
Skills
- Retail loss prevention
- Promotional support
- Upselling
- Dispute mediation
- Problem-solving skills
- Customer service
- Teamwork and collaboration
- Merchandise display
- Time management
- Retail store operations
- Listening skills
Timeline
Seasonal Sales Associate - DD's Discounts
11.2024 - Current
Electronics Sales Associate - Walmart
01.2023 - 01.2024
Dave Thomas Education Center - High School Diploma,
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