Akhele Grandison
Bayonne
Summary
Results-driven transportation and administrative professional with over 10 years of experience across public transit, healthcare finance, logistics, and operations. Proven ability to manage safety-critical responsibilities, supervise and train staff, and deliver high-quality service in fast-paced, regulated environments. Recognized for strong communication skills, operational efficiency, and commitment to customer and passenger safety.
Overview
10
10
years of professional experience
Work History
Professional Bus Operator
New Jersey Transit
Jersey City
05.2025 - Current
- Safely operate transit buses on assigned routes while adhering to all federal, state, and company safety regulations.
- Conduct pre-trip and post-trip vehicle inspections to ensure operational readiness and passenger safety.
- Provide professional, courteous service to passengers, including fare collection and route assistance.
- Maintain accurate trip logs, reports, and incident documentation.
- Respond effectively to traffic conditions, service disruptions, and passenger concerns while maintaining schedule integrity.
- Uphold NJ Transit standards for customer service, safety, and public accountability.
Lead Credit Interviewer
Brookdale Hospital Medical Center
Brooklyn
03.2020 - 05.2025
- Led daily financial interview operations within the Finance Department.
- Supervised, trained, and onboarded all new departmental hires.
- Conducted detailed financial interviews with patients to assess eligibility for insurance and financial assistance programs.
- Assisted patients in obtaining health insurance coverage and completing required documentation.
- Performed bedside screenings for in-house patients.
- Maintained accurate records while ensuring compliance with hospital policies and confidentiality standards.
- Supported departmental administrative and clerical functions as needed.
Transporter
Brookdale Hospital Medical Center
Brooklyn
08.2015 - 03.2020
- Transported patients safely and efficiently throughout the hospital to designated departments.
- Maintained patient dignity, safety, and comfort at all times.
- Coordinated with nursing and medical staff to ensure timely patient movement.
- Followed hospital safety protocols and infection control procedures.
Education
Associate of Applied Science - Business Management
Metropolitan College
New York, NY01-2012
Skills
Licenses and certifications
- Commercial driver's license (CDL) – Class B
Technical skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Epic (Electronic Health Records)
Timeline
Professional Bus Operator
New Jersey Transit
05.2025 - Current
Lead Credit Interviewer
Brookdale Hospital Medical Center
03.2020 - 05.2025
Transporter
Brookdale Hospital Medical Center
08.2015 - 03.2020
Associate of Applied Science - Business Management
Metropolitan College