
Compassionate and detail-oriented patient representative providing exceptional support to patients in healthcare settings. Skilled in patient scheduling, insurance verification, and conflict resolution, with a proven ability to improve patient satisfaction and streamline administrative processes. Delivering excellent customer service in fast-paced environments.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Used company software and databases to maintain records of services performed and patient conditions.
• Determined specific needs and provided the appropriate level of services for patient's well-being.
• Obtained and verified demographic information and insurance with payers and providers
environment for patients, reducing falls and accidents.
activities, enhancing their independence and quality of life.