Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Akhil Karre

Dallas,TX

Summary

A Creative and Atlassian professional team player having around 9 years of experience in Informational Technology and Jira administration worked with various clients providing expertise, training, and support on the effective use of Atlassian tools, and practices. Professional Summary Managed users, workflow, groups, and projects in JIRA Reported bugs and tracked defects using JIRA. Designed, built, and managed techniques for deploying specific automated builds to isolated development and built assurance environments. Experience working with JIRA management tools, Crucible, and confluence pages development. Experience with Jira systems administration (data-center edition) and confluence Experience with Jira 6.x and 7.x environments, with ability to create Jira workflow, screen schemes, permissions schemes, and notification schemes, JQL. Experience with using REST services provided by Atlassian and integration of Jira with third-party systems such as Service Now. Excellent understanding of SDLC Methodologies like Agile, Waterfall, RUP, RAD and other processes. Contributed for daily build processes, including monitoring builds, break/fix management, issue tracking (JIRA), and identifying and resolving a wide variety of build-related issues for different products and versions Worked on Build Automation and Continuous Integration tools like ANT1.8, Maven2.x/3.x, Hudson, Jenkins, Bamboo and Cruise Control. Expert at designing, developing, and maintaining wide range of new and existing products. Clear communicator and effective project manager. Forward-thinking development professional bringing expertise in Java, SQL, HTML, CSS, JavaScript and other programming languages.

Overview

9
9
years of professional experience
1
1
Certification

Work History

JIRA SME/Admin/Developer

HSBC
08.2019 - Current
  • Installed and Configured Jira 8.x for single sign on across Atlassian applications
  • Managed, granted, and monitored JIRA, Confluence license usage
  • Configured Incoming Mail Handlers for automation of JIRA issues creation via email
  • Designed and configured JIRA project dashboards, Agile boards, workflow schemes, notification schemes, screen schemes, and issue type schemes
  • Designed, Configured, and Implemented both Scrum and Kanban agile boards depending on specific team's needs
  • Administrated supports bitbucket, Confluence, Bamboo, Jira Align, Crucible, Task top, Qtest etc
  • Consolidate Jira data to new project contains standard template
  • Integrated Jira Align to Teams, Jira to sync issue
  • Data Import and exports from one instance to another instance using add-ons
  • Developed scripts using Script Runner to implement data validation when creating JIRA issues
  • Installed and configured Confluence 6.X
  • Integrate Jira with GitHub and support tool with DevOps Team
  • Performed gap analysis regarding pros and cons of JIRA/Confluence/Service Desk on premises vs Atlassian cloud
  • Migrated JIRA, Confluence, and Service Desk from instances on premises to the Atlassian cloud
  • Upgraded JIRA from version 7.x to version 8.x
  • Implemented SQL queries to manipulate and access JIRA, Confluence, and Service Desk data at database level
  • Custom build plugins and managed Jira.

Jira Developer/Administrator

ADOBE
, CA
09.2016 - 05.2019
  • Involved with all aspects of product development from conception through to closure
  • Implemented, configured, and customized JIRA issue tracking software with Agile plugin across all company functions and acted as JIRA administrator
  • Created highly custom JIRA workflows, field configuration schemes, permissions schemes, screen schemes, security schemes, JQL queries, etc
  • Configured Issue Security Access Levels/Schemes for JIRA projects
  • Evaluated third party JIRA plugins to achieve results not included in standard implementation
  • Mass ticket migration from existing system to JIRA
  • Managed infrastructure projects with hardware/operations teams
  • Implemented and administrated Jira bug tracking software and agile processes
  • Documented recommendation white paper for implementation of Jira Agile software module
  • Provided recommendations for transition to formal agile development process using Atlassian Agile software module
  • Administered hosted ALM roll out to development team and project owners
  • Use Jenkins to automate execution of UFT scripts from HP ALM on remote servers for automation teams
  • As a Tools Admin Responsible for Installing and Configuring ALM 11.52,12.x on clustering and load balancing on servers and installing Client components on client machines
  • Responsible for creating project plans for migration activities related to HP tools and and its database schemas from ALM 11.x to ALM 12.x servers
  • Experience in working with HP custom support teams to resolve critical issue related to HP application tools
  • As a Technical Project Lead responsible for handling team and assigning tasks to individuals
  • Scheduling weekly status reports and sending reports to business sponsors

Tools Engineer

Pepsi Co
, Texas
10.2015 - 08.2016
  • Gathered requirements by using observation, JAD, brainstorming sessions, and documents analysis
  • Created JIRA Work flows for multiple projects as per business needs
  • Integrated Jira with other project management software tools like HPQC
  • Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT) and Back End Testing
  • Created Custom workflows, custom screens and custom fields on Jira
  • Worked on soap API calls in order to hit workday in cloud
  • Determined user/business/functional requirements
  • Created UML diagrams including Use Case diagrams, Activity Diagrams using MS Visio and Rational Rose
  • Knowledge of LDAP / Active Directory authentication
  • Integrate JIRA and Confluence (for User management and Issues/Pages sharing)
  • Enhance JIRA application to customize as required
  • Troubleshoot any JIRA issues for customer portal in Service desk, Agents, Users and PMs
  • Worked on Apache servers and hosted Jira from Amazon Infrastructure
  • Created events, email notification schemes and assigned project roles on Jira
  • Worked on Bamboo- Build triggers and Build dependencies
  • Installed Add-ons such as Craft ware Search linked issues for Jira, Gliffy Confluence plugin, Jira Capture, Zephyr, Tempo, Service Desk
  • Create various dashboards and used various gadgets on dashboard to get project metrics and reports based on team needs by utilizing Rest API
  • Implemented Atlassian Stash application as SCM tool of choice for central repository management
  • Worked on generating reports for senior management on Jira
  • Created custom dashboards, advance filters and formula-based fields
  • Worked on external import tools like CSV, Bugzilla, Pivotal tracker, JSON
  • Used Soap API for integration of Test Rail with JIRA.

Junior Agile Analyst

Tech Mahindra
Hyderabad
03.2013 - 09.2015
  • Work with Scrum Lead to design the Jira and as per customer need and customize workflows as project Type
  • Monitor the system, check possible performance issues and fix them
  • Upgrade system to meet JIRA, Confluence, and Crowd requirement
  • Interacted with window-based application, called process into queues and interacted with web-based application
  • Configured control key
  • Created and documented test procedures and scenarios for the pre-UAT phases
  • And supported operational teams during the UAT and rollout phases
  • Configured production scheduling profile.

Education

Bachelor’s - computer science

JNTU

Skills

  • Amazon Web Services
  • JS Frameworks: React, Angular, Vue
  • Analytical Thinking and Problem Solving
  • Databases: Oracle, MongoDB
  • Continuous Integration Systems
  • Eagerness to Learn New Technologies
  • Source and Version Control: Git, Github
  • Teamwork and Collaboration
  • Agile/Scrum Methodology
  • Buy/Build Recommendations
  • Integrated Development Environment
  • Requirements Gathering and Analysis

Additional Information

  • Experience on upgrading Atlassian products like confluence, JIRA, and bamboo Research, install, and maintain new and existing add-ons (plug-ins) Planned and executed the migration from Bugzilla-based bug-tracking and Jenkins CI tool into the Atlassian-based suite Manage and Configure Various Atlassian Tools like JIRA, Green hopper, Confluence, Crowd, Stash, and Fisheye for Agile development in the organization Planned and executed the migration from Bugzilla-based bug-tracking and Jenkins CI tool into the Atlassian-based suite (JIRA, Confluence, and Bamboo) Created dashboard and reports to share with State partners and internal teams to track progress on the project Experience in using Build Automation tools and Continuous Integration concepts by using tools like ANT, Jenkins and Maven.

Certification

ACP-610 Managing Jira Projects for Data Center and Server

Timeline

JIRA SME/Admin/Developer

HSBC
08.2019 - Current

Jira Developer/Administrator

ADOBE
09.2016 - 05.2019

Tools Engineer

Pepsi Co
10.2015 - 08.2016

Junior Agile Analyst

Tech Mahindra
03.2013 - 09.2015

Bachelor’s - computer science

JNTU
Akhil Karre