Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Hobbies and Interests
Affiliations
Spot Award/Leadership & Innovation Award
Timeline
Generic
AKHILA BUDIGAE

AKHILA BUDIGAE

Dallas,USA

Summary

Award-winning DevOps & MLOps Engineer with over 10 years of experience across DevOps, MLOps, Site Reliability Engineering, and Production Support. Skilled in automating workflows, improving system reliability, and applying engineering principles to solve real-world problems. Known for delivering impactful solutions, driving process improvements, and collaborating effectively across teams. Strong in troubleshooting, analytics, and driving projects to completion.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Cloud DevOps & MLOps Engineer

Mastercard
12.2020 - Current
  • Designed and maintained cloud-native architectures on AWS, Azure, and PCF for high availability and cost optimization.
  • Managed containerized microservices using Kubernetes, Helm, and Terraform for scalable deployments.
  • Implemented MLOps workflows using MLflow and Airflow for automated model deployment and monitoring.
  • Automated model training, deployment, and retraining pipelines using Python, reducing manual effort and improving reliability.
  • Optimized model serving using Seldon Core, reducing inference latency by 20% in production environments.
  • Managed CI/CD pipelines using Jenkins and Bitbucket, with full automation using Infrastructure as Code (IaC).
  • Enhanced observability with Prometheus, Grafana, and Splunk, creating dashboards for infrastructure and ML metrics.
  • Acted as Federated Incident Manager (FIM), leading incident response, postmortems, and platform resilience improvements.
  • Automated SSL renewals and patching processes, improving uptime and reducing manual errors.
  • Led cross-functional teams for product design, deployment, and monitoring initiatives.
  • Mentored junior engineers and new hires on DevOps tools, scripting (including Python), and best practices.
  • Communicated effectively with stakeholders and clients to align technical work with business goals.

Cloud DevOps/MLOps Engineer

AT&T
09.2020 - 12.2020
  • Improved deployment speed and reliability by automating workflows using CI/CD pipelines with Jenkins and Git.
  • Collaborated with developers and QA to implement continuous testing and integrated feedback loops.
  • Containerized applications using Docker and deployed on Kubernetes clusters for consistent environments.
  • Used Terraform for infrastructure provisioning and Ansible for configuration management across cloud environments.
  • Monitored production systems using Prometheus and Grafana, and implemented proactive alerting.
  • Worked closely with data science teams to assist in packaging and deploying ML models to test and prod environments.
  • Created and maintained technical documentation, deployment guides, and architecture diagrams.
  • Reviewed and edited internal playbooks and runbooks to align with operational standards.
  • Supported application releases and troubleshooting in production and staging environments.
  • Fostered strong client relationships through regular updates, demos, and transparent communication.

Senior DevOps Engineer

Tech Mahindra Americas (Onsite)
04.2019 - 08.2020
  • Reduced deployment times by implementing CI/CD pipelines across multiple high-impact projects.
  • Developed and maintained Python and Bash scripts to automate manual tasks and integrate systems across teams.
  • Led infrastructure automation efforts using Terraform, Ansible, and Kubernetes, improving provisioning speed and consistency.
  • Defined and executed team strategy for SDLC automation, configuration management, and release governance.
  • Designed and implemented deployment strategies using Docker and Kubernetes, ensuring zero-downtime rollouts.
  • Championed a strong DevOps culture, enhancing collaboration between development, QA, and operations.
  • Built and maintained monitoring dashboards using Datadog, Prometheus, and Grafana to improve system observability.
  • Partnered with cross-functional teams to drive continuous improvement in software delivery pipelines.
  • Mentored junior team members, supporting their technical growth and increasing team effectiveness.

DevOps Engineer

Tech Mahindra Ltd.
05.2014 - 04.2019
  • Improved deployment speed by setting up CI/CD pipelines across multiple client applications.
  • Automated manual tasks using Python and Bash scripts to improve operational efficiency.
  • Supported infrastructure automation using Terraform, Ansible, and Kubernetes.
  • Assisted in implementing SDLC automation and streamlining release and configuration processes.
  • Deployed containerized applications using Docker and managed clusters via Kubernetes.
  • Promoted DevOps best practices by closely working with development, QA, and operations teams.
  • Maintained monitoring dashboards using Datadog, Prometheus, and Grafana to track system health.
  • Collaborated with cross-functional teams to troubleshoot deployment and infrastructure issues.
  • Supported new team members through peer learning and shared documentation.

Education

Bachelor's - Information & Technology

JNTU
05-2014

Skills

  • Cloud Platforms: AWS, Azure, PCF (Pivotal Cloud Foundry), GCP (basic)
  • DevOps & Automation: CI/CD (Jenkins, GitHub Actions, Bitbucket Pipelines), GitOps, Terraform, Ansible, Helm, Docker, Kubernetes, ArgoCD, XL Release
  • MLOps Tools: MLflow, Airflow, Seldon Core, Databricks, Feature Store, Model Registry
  • Monitoring & Observability: Prometheus, Grafana, Splunk, OpenTelemetry
  • Scripting & Programming: Python, Bash, SQL, YAML
  • Configuration & Infrastructure as Code: Terraform, Ansible, CloudFormation (basic), Helm
  • Version Control & Collaboration: Git, Bitbucket, GitHub, Confluence, JIRA, Remedy, ServiceNow
  • Security & Compliance: SSL/TLS Certificate Automation, Vulnerability Management (Qualys, Archer), OS Patching
  • Production Support & Incident Management: Federated Incident Manager (FIM), Postmortem/RCA, Monitoring Dashboards, Runbook Creation, Deployment Coordination

Accomplishments

  • Acted as Incident and Problem Manager during critical outages, ensuring fast recovery and thorough root cause analysis.
  • Led vulnerability remediation and OS patching efforts, ensuring full compliance with security standards.
  • Automated SSL certificate renewals and routine operational tasks, reducing manual effort and avoiding downtime.
  • Improved incident resolution time by 40% through standardized SOPs and enhanced monitoring alerts.
  • Streamlined change and deployment processes by integrating with internal approval workflows.
  • Authored detailed runbooks, onboarding guides, and operational playbooks to support 24/7 production environments.
  • Built custom dashboards and alerts using monitoring tools, improving visibility and reducing false alarms.
  • Supported critical deployments with zero rollbacks, collaborating closely with cross-functional teams.
  • Recognized by leadership for strong ownership, on-time delivery, and effective cross-team coordination.

Certification

MLOps Certification, In Progress

DevOps Certification

Java Programming Certification

Hobbies and Interests

  • Machine learning advancements
  • Cloud-native technologies
  • Automation practices

Affiliations

  • Actively pursuing certifications and learning in MLOps and AI Infrastructure
  • Member, Platform Engineering and Observability Learning Groups
  • Contributor to internal efforts around tooling standardization and process automation

Spot Award/Leadership & Innovation Award

Received Spot Award for resolving a high-priority incident under 30 minutes.

Recognized for automating SSL cert renewals, reducing manual effort by 80%.

Received Leadership Appreciation Award for mentoring new joiners and creating onboarding documentation.

Timeline

Senior Cloud DevOps & MLOps Engineer

Mastercard
12.2020 - Current

Cloud DevOps/MLOps Engineer

AT&T
09.2020 - 12.2020

Senior DevOps Engineer

Tech Mahindra Americas (Onsite)
04.2019 - 08.2020

DevOps Engineer

Tech Mahindra Ltd.
05.2014 - 04.2019

Bachelor's - Information & Technology

JNTU

Similar Profiles

CREATE PROFILE