Akhila Y

• Played key role in SDLC Process consisting of: Gap Analysis, Business Requirements, Systems Requirements, Test Criteria, and Implementation.
• Worked on several policy center and billing center integration and configuration user stories.
• Worked on Form Inference conditions in both Policy Center and Billing Center.
• Worked on Corporate Web portal requirements.
• Developed test cases based on the user stories and executes them in an Agile Sprints and provided walk through of testing procedures.
• Performed functional tests on documents (Policy Submission, Policy Changes (Endorsements), Cancellations, Renewals, Reinstatements, Installment scheduling and Delinquencies).
• Worked on Billing Center functionalities:
• Configuring commission plans and delinquency plans including event-based scenarios.
• Accelerator 360 Direct Bill view.
• Installment Scheduling.
• Collateral functionality and its enhancements.
• Customization of financial screen user stories.
• Involved in SIT and End to End integrations testing on the Billing Center and Policy Center implementations.
• Tested Document Production System and Document Management System as part of the Guidewire Integration.
• Involved in Retrospective meeting and kickoff meetings to understand business process and requirements.
• Performed the smoke testing on day-to-day deployments in both Policy Center and Billing Center.
• Worked on CTRL M to manage batch processing and clock move in Guidewire.
• Participated in Daily standup SCRUM meetings, Sprint Planning Sessions, Defect Triage, Sprint Review and Sprint Retrospective.

Tools Used: Microsoft SharePoint 2016, Guidewire Policy Center 9.0.4, Guidewire Billing Center 9.0.4, Guidewire Contact Manager 9.0.4, postman, Swagger, DB Visualizer, CTRL M, Jira.

• Developed the business requirements by translating the needs, expectations, constraints and interfaces into a format understandable to both clients and technologists.
• Facilitated cross-functional workshops between technical developers and business stakeholders to define requirements.
• Gathered business requirements from stakeholders and translate them into detailed requirement specifications.
• Created user stories based on the requirements in Jira.
• Written detailed descriptions of user needs and identifies gaps in functionality between systems. Assist in developing solutions to eliminate gaps.
• Creating Functional Design documents for all the enhancements and any kind of Application Development work.
• Supporting SMEs in authoring Business Process Flows for End-to-End functionalities.
• Participated in Daily standup SCRUM meetings, Sprint Planning Sessions, Defect Triage, Sprint Review and Sprint Retrospective.

Tools used: MS Visio, Jira, Microsoft SharePoint, MS word, Mural, flowcharts.