Akia Huddleston
Gulfport,MS
Summary
Committed and hardworking Customer Service Agent with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Cashier
Reef University
Gulfport
08.2023 - 02.2024
- Checking guess out cash or card payments
- Helping guest navigate around the airport
- Taking calls
Concrete Mixer Driver
Bayou Concrete
Gulfport
07.2022 - 03.2023
- Slumping the load making sure the load is right, and delivering the load.
- Ordering more mud
- Receiving payment for loads
Front Desk Agent
Island View Casino Resort
Gulfport
09.2021 - 01.2022
- I am responsible for checking in/out guest
- booking reservations
- making changes to the reservations
- resetting players security code.
Hotel Reservations Agent
Hard Rock Casino
Biloxi, MS
02.2022 - Current
- Demonstrated leadership skills in managing projects from concept to completion.
- making reservations for Hardrock Casino & Balleys in Shreveport
- checking guest in for the gift giveaways
Education
Communication, Arts & Business -
Gulfport High School
Gulfport, MS05.2016
Skills
Communications
Certification
CPR
Timeline
Cashier
Reef University
08.2023 - 02.2024
Concrete Mixer Driver
Bayou Concrete
07.2022 - 03.2023
Hotel Reservations Agent
Hard Rock Casino
02.2022 - Current
Front Desk Agent
Island View Casino Resort
09.2021 - 01.2022
Communication, Arts & Business -
Gulfport High School