Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Akia McCloud

Medical Assistant
Houston,TX

Summary

Certified Medical Assistant with hands-on experience in primary care. Skilled in clinical procedures, patient education, EMR documentation, and administrative support. Companion care professional skilled in providing support and personalized care. Committed to delivering high-quality, compassionate patient care in fast-paced environments.

Overview

8
8
years of professional experience
1
1
year of post-secondary education
3
3
Certifications

Work History

Companion Caregiver

Caring People
02.2025 - Current
  • Provided personalized caregiver services in alignment individualized care plan.
  • Monitored client health status through regular check-ins, promptly reporting any concerns or changes in condition to healthcare providers.
  • Support medication administration and vital signs monitoring, ensuring proper dosage and timely administration.
  • Prepared nutritious meals for clients, supporting their overall health and dietary needs.
  • Encouraged physical activity according to each client''s abilities, fostering improved motor function and overall health benefits.
  • Managed household chores such as laundry and cleaning, maintaining a clean and organized living space for clients.
  • Provided transportation to appointments and social events, promoting client independence and participation in community activities.

Certified Medical Assistant

UT Physicians
05.2024 - 03.2025
  • Supported nurses and GI physician in clinical outpatient care setting.
  • Directed patients to exam room and communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Assist by physician with various exams, ensuring comfort to the patient.
  • Enter patient orders for colonoscopies, endoscopies, labs, imaging, and prescriptions per provider direction.
  • Educated patients on pre- and post-procedure prep, including bowel prep, dietary restrictions, and medication guidelines.
  • Coordinated patient scheduling for procedures and new patient or post-op appointments.
  • Performed routine administrative duties, accurate patient records, uploaded cardiac clearances, lab results, biopsy, and pathology reports into EPIC electronic health records.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.

Medical Assistant

HCA Healthcare
05.2023 - 04.2024
  • Provided support to services to OB-GYN providers in a high-volume outpatient setting.
  • Roomed patients, measure vital signs and obtained medical history, medications, symptoms, and allergies recorded in patient history.
  • Assisted with in-office procedures including ultrasounds, vulvar biopsies, IUD insertions/removals, and colposcopies, administered injections as directed.
  • Scheduled follow-up appointments, scanned in and updated patient charts with diagnostic test results, biopsy reports, referrals and managed prescription refills in patient health record.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Aided in accurate diagnosis by performing laboratory tests and preparing specimens and cultures for analysis.
  • Sterilized all procedure instruments in autoclave to ensure proper sanitation.

Medical Assistant/Receptionist

Atlantic Healthcare
07.2020 - 04.2023
  • Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Direct patient to exam room to Interview patients to gather medical history, medication, smoke history and take their vital signs and enter them in patient chart in EHR.
  • Performed Ekg, glucose monitor checks, draw blood or prep exam room with instruments and drapes if being examined when directed by physician.
  • Insert lab orders when ordered and directed by nurse and physicians and prepare labs to be sent out to Labcorp.
  • Clean exam rooms before and after patients, restocked rooms with medical materials.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff and schedule new or established patient appointments
  • Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
  • Improved office ambiance, ensuring clean and organized reception area for positive first impression.

Office Manager

Prestigious Service Center
03.2017 - 07.2020
  • Provided professional and courteous front desk support in security training center.
  • Coordinated scheduling, check-in, check-out and payments for billing.
  • Support Trainee with academic and materials to educate aspiring officers to retain their class D Security License or Class G security license certification.
  • Assist fellow officers with job placements also with needed documents and forms needed to prepare to get licensed with the state.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed the efficient flow of client information by confirming accuracy, scanning documents into e-file, and securely storing physical copies.
  • Placed new supply orders, managed inventory and restocked classrooms spaces.
  • Ensured reception area and classroom was organized and sanitized for preventative safety of health.

Education

Diploma - Medical Assisting

Cambridge College of Healthcare & Technology
Delray Beach, FL
05.2022 - 01.2023

High School Diploma - undefined

Blanche Ely High School
Pompano Beach, FL

Skills

Vital signs

Certification

Certified Clinical Medical Assistant (CCMA)

Timeline

Companion Caregiver

Caring People
02.2025 - Current

Certified Medical Assistant

UT Physicians
05.2024 - 03.2025

Medical Assistant

HCA Healthcare
05.2023 - 04.2024

Diploma - Medical Assisting

Cambridge College of Healthcare & Technology
05.2022 - 01.2023

Medical Assistant/Receptionist

Atlantic Healthcare
07.2020 - 04.2023

Office Manager

Prestigious Service Center
03.2017 - 07.2020

High School Diploma - undefined

Blanche Ely High School

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Akia McCloudMedical Assistant