Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Akiah LLoyd

Philadelphia,PA

Summary

Compassionate professional with extensive experience in client advocacy and crisis intervention. Proficient in case management and effective communication, ensuring tailored support for diverse client needs. Strong understanding of human behavior, dedicated to fostering personal growth and enhancing client outcomes. Actively seeking to leverage skills in a new field to drive meaningful results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Group Counselor / Student Success Navigator

Pride Youth Services
12.2024 - Current
  • Facilitated group counseling sessions to support youth in developing coping strategies.
  • Assisted in creating and implementing engaging activities that promote personal growth.
  • Collaborated with team members to enhance program delivery and participant engagement.
  • Monitored individual progress and provided feedback to ensure consistent development.
  • Developed rapport with participants, fostering a safe and supportive environment.
  • Adapted counseling techniques based on diverse needs of youth participants to maximize effectiveness.
  • Managed caseloads efficiently while prioritizing client needs, maintaining timely documentation throughout the counseling process.
  • Established trust with clients through consistent empathy, active listening, and nonjudgmental support during group sessions.

Caseworker

Hallmoore Corp.
08.2024 - 01.2025
  • Enhanced client support by assessing needs and determining service eligibility.
  • Maintained accurate case files, documenting all client interactions thoroughly.
  • Improved access to services by coordinating referrals to community resources.
  • Promoted collaborative care plans through effective communication with service providers.
  • Developed individualized plans based on comprehensive client evaluations and assessments.

Social Worker III

Cayuga County Children and Family Services
12.2023 - 08.2024
  • Assessed client needs and developed individualized service plans to address social, emotional, and financial challenges.
  • Facilitated communication between clients and community resources to ensure access to essential services.
  • Conducted regular follow-ups with clients to monitor progress and adjust service plans as needed.
  • Educated clients on their rights and available resources, empowering them to advocate for themselves effectively.
  • Documented case notes accurately in compliance with regulatory standards and organizational policies.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.

Substitute Teacher

Cleveland Metropolitan School District
12.2023 - 06.2024
  • Delivered engaging lessons that aligned with district curriculum standards.
  • Managed classroom behavior and maintained a positive learning environment.
  • Adapted instructional materials to meet diverse student needs effectively.
  • Collaborated with full-time teachers to ensure continuity in lesson plans.
  • Assessed student progress and provided constructive feedback promptly.
  • Developed rapport with students, fostering trust and encouraging participation.

Lead Teacher

TYL II Preschool
04.2023 - 12.2023
  • Enhanced children's cognitive development through age-appropriate curriculum design.
  • Ensured a safe, engaging atmosphere by effectively managing classroom dynamics.
  • Designed inclusive activities that fostered participation from all students.
  • Maintained positive parent relationships through regular communication on student progress.
  • Implemented differentiated instruction strategies, increasing engagement and success for diverse learners.

Direct Support Professional

Hallmoore Corp.
01.2023 - 09.2023
  • Enhanced daily living skills by providing personalized support for individuals with disabilities.
  • Developed social and communication skills through structured client activities and engagement.
  • Promoted community integration by facilitating client participation in local events.
  • Documented client progress and ensured adherence to established care plans.
  • Maintained a safe and organized environment for optimal patient care.
  • De-escalated challenging behavior through effective crisis intervention strategies.

Education

Bachelor of Science - Psychology

West Chester University of Pennsylvania
West Chester, PA
12-2022

Skills

  • Empathy
  • Family dynamics
  • Client advocacy
  • Organization
  • Case management proficiency
  • Professional relationships
  • Data analysis
  • Verbal and written communication
  • Collaboration
  • Classroom management
  • Adaptable
  • Relationship building and management
  • Positive reinforcement
  • Group and individual instruction
  • Conflict resolution
  • Attention to detail
  • Client confidentiality

Certification

  • First Aid/ CPR/ AED Certified

Timeline

Group Counselor / Student Success Navigator

Pride Youth Services
12.2024 - Current

Caseworker

Hallmoore Corp.
08.2024 - 01.2025

Social Worker III

Cayuga County Children and Family Services
12.2023 - 08.2024

Substitute Teacher

Cleveland Metropolitan School District
12.2023 - 06.2024

Lead Teacher

TYL II Preschool
04.2023 - 12.2023

Direct Support Professional

Hallmoore Corp.
01.2023 - 09.2023

Bachelor of Science - Psychology

West Chester University of Pennsylvania
Akiah LLoyd