Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akiba Bailey

Charlotte,NC

Summary

Compassionate Personal Care Assistant with extensive experience in delivering companionship and emotional support to residents. Proficient in documenting vital statistics and health metrics accurately. Dedicated to fostering positive relationships with patients and ensuring high-quality care.

Overview

15
15
years of professional experience

Work History

Personal Care Assistant

Preferred Home Care of New York
New York, NY
11.2024 - 05.2025
  • Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
  • Conducted home visits to assess client's needs and provide appropriate interventions.
  • Reported any observed changes in mental status or physical condition to supervisor immediately.
  • Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
  • Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Laundered clothing and bedding to prevent infection.
  • Made beds, swept floors, and sanitized surfaces to support activities of daily living.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Transported patients to medical, dental, and personal care appointments.
  • Followed safe lifting and transferring techniques to transport residents.

Behavioral Technician

Newport Health
Mint Hill, NC
02.2023 - 10.2024
  • Monitored client progress and documented data on a daily basis.
  • Provided verbal reinforcement to encourage positive behaviors in clients.
  • Engaged children in play activities that promoted language development, motor skills, self-help skills, cognitive functioning.
  • Performed crisis intervention techniques when necessary.
  • Documented patients' activities and behaviors into EHR system for recordkeeping.
  • Assisted with building life and social skills useful for everyday activities and interactions.
  • Led individual and group therapy supporting prescribed procedures.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Collaborated with families to provide support strategies for home-based interventions.
  • Facilitated social interactions between peers by providing verbal prompts or physical guidance when necessary.
  • Administered oral medications following physician's prescriptions and instructions.

Private Personal Caregiver

Care At Home Services
New York, NY
01.2019 - 01.2023
  • Ensured that all medical treatments are administered according to physician's orders.
  • Participated in continuing education opportunities related to geriatric care.
  • Organized recreational activities for clients such as walks outdoors or reading books together.
  • Performed light housekeeping duties such as changing bed linens, washing dishes, vacuuming floors.
  • Assessed the physical condition of the client on a regular basis and reported any changes or concerns to supervisor.
  • Assisted with meal preparation and ensured proper nutrition was maintained.
  • Kept detailed notes about the progress of each patient's health status.
  • Helped clients maintain a safe environment by adhering to safety procedures and protocols.
  • Monitored vital signs such as pulse rate, temperature, respiration rate and blood pressure when necessary.
  • Prepared meals according to prescribed diets while monitoring fluid intake and output levels.
  • Made beds, swept floors, and sanitized surfaces to support activities of daily living.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Transported patients to medical, dental, and personal care appointments.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Laundered clothing and bedding to prevent infection.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.

Lead Medical Biller

Columbia Doctors Medical Group
Fort Lee , NJ
02.2016 - 12.2022
  • Reviewed and processed patient insurance claims for accuracy and completeness.
  • Acted as a liaison between patients and families and providers regarding inquiries about bills or payments.
  • Analyzed trends in denials from various payers to identify areas for improvement or corrective action plans.
  • Maintained up-to-date knowledge of changes to governmental regulations relating to healthcare reimbursement practices.
  • Prepared and submitted appeals to insurance companies when necessary.
  • Participated in meetings with physicians and other staff members to discuss current challenges facing the practice's revenue cycle management activities.
  • Trained staff members on coding techniques, billing protocols, and other aspects of medical billing operations.
  • Monitored accounts receivable aging reports, making adjustments as needed.
  • Addressed and responded to staff and client inquiries regarding CPT and diagnosis codes.
  • Handled billing, waivers and claims for private and commercial clients.

Accounts Receivable Team Lead

Bailey & Associates Revenue Cycle Consultants
New York, NY
03.2010 - 10.2016
  • Resolved customer inquiries related to billing issues or payment discrepancies in a timely manner.
  • Monitored cash flow position, prepared weekly statements for review by Senior Management.
  • Supervised a team of 4 Accounts Receivable clerks, providing guidance and direction as needed.
  • Negotiated payment arrangements with customers who have overdue balances due.
  • Conducted periodic audits of customer accounts to identify any errors or irregularities.
  • Generated month-end aging reports for review by senior management team.
  • Generated monthly financial statements for review by senior management.
  • Implemented systems improvements designed to streamline the Accounts Receivable process.
  • Prepared monthly journal entries for invoicing activities and posted them accurately into accounting system.
  • Provided training for new members of the Accounts Receivable team on processes, procedures and best practices.
  • Kept accounts receivable tracking database current with relevant client information, collection, and billing progress and program changes.

Education

CNA Certicate

Grace Med Academy
Mooresville, NC
05-2025

Bachelor of Science - Health Administration Management

University of Phoenix
Tempe, AZ
03-2025

Associate of Applied Science - Health Administration

Monroe College
Bronx, NY
07-2006

Skills

  • Patient care
  • Vital sign monitoring
  • Crisis intervention
  • Nutrition monitoring
  • Compassionate care
  • Toileting assistance
  • Light housekeeping
  • CPR certified
  • Personal hygiene assistance
  • Feeding support
  • Cooking and meal preparation
  • Direct patient care
  • Companionship
  • Medication management
  • Medical record-keeping
  • Compassion and empathy
  • HIPAA compliance
  • Elderly care
  • Problem-solving

Timeline

Personal Care Assistant

Preferred Home Care of New York
11.2024 - 05.2025

Behavioral Technician

Newport Health
02.2023 - 10.2024

Private Personal Caregiver

Care At Home Services
01.2019 - 01.2023

Lead Medical Biller

Columbia Doctors Medical Group
02.2016 - 12.2022

Accounts Receivable Team Lead

Bailey & Associates Revenue Cycle Consultants
03.2010 - 10.2016

CNA Certicate

Grace Med Academy

Bachelor of Science - Health Administration Management

University of Phoenix

Associate of Applied Science - Health Administration

Monroe College

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