Summary
Overview
Work History
Education
Skills
Work Availability
Interests
Timeline
BusinessAnalyst
Akiita Sharpe

Akiita Sharpe

Wilmington

Summary

Seasoned Contractor with a proven track record at DoorDash, enhancing project efficiency and client satisfaction through streamlined communication and optimized resource allocation. Expert in worksite safety and fostering team collaboration, I've significantly boosted repeat business and cultivated a culture of continuous improvement. My leadership and safety compliance skills ensure high-quality deliverables and a positive work environment.

Overview

7
7
years of professional experience

Work History

Contractor

DoorDash
01.2021 - Current
  • Improved project efficiency by streamlining communication channels and optimizing resource allocation.
  • Reduced client complaints by implementing a more effective customer service strategy.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Developed detailed project proposals that effectively communicated scope, timeline, and deliverables to clients.

Sign Director

Department Of Transportation Services
02.2022 - 04.2024
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.

Dispatcher Trainee

Wilmington International Airport
11.2020 - 12.2021
  • Improved communication skills among trainees by conducting regular team-building exercises.
  • Elevated trainee retention rates with consistent support and feedback during the training process.
  • Enhanced dispatcher trainee performance by providing comprehensive and engaging training materials.

Custodial Worker

New Hanover County Schools
03.2017 - 03.2020
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
  • Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Collected trash and emptied receptacles and recycling containers.
  • Assisted in the setup and breakdown of event spaces, contributing to successful events at the facility.
  • Helped maintain a welcoming appearance in outdoor spaces by picking up litter, sweeping walkways, and tending to landscaping needs as needed.

Education

High School Diploma -

Cape Fear Community College
Wilmington, NC
06.2004

Skills

  • Worksite safety
  • Safety knowledge
  • Safety Compliance
  • Residential construction

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Walking

Singing

Swimming

Dancing

Traveling

Hair

Timeline

Sign Director

Department Of Transportation Services
02.2022 - 04.2024

Contractor

DoorDash
01.2021 - Current

Dispatcher Trainee

Wilmington International Airport
11.2020 - 12.2021

Custodial Worker

New Hanover County Schools
03.2017 - 03.2020

High School Diploma -

Cape Fear Community College
Akiita Sharpe