Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Akiko Fukuhara

Summary

As a collaborative and strategic thinker with a proven track record in program management, content analysis, and education, I'm poised to drive a seamless product experience for TikTok advertisers.


In my previous role as a program manager at Netflix, I successfully managed a new UI feature that resulted in a 7% increase in user engagement. My experience in education has honed my ability to communicate complex ideas effectively and empathetically, and my analytical skills have allowed me to identify and leverage trends in content consumption. I am excited about the opportunity to apply these skills and experiences to enhance the advertising ecosystem on TikTok, a platform known for its innovation and creativity in a global setting.

Overview

27
27
years of professional experience

Work History

Program Manager

Netflix
11.2021 - 11.2023
  • Executed A/B testing by collaborating with cross functional partners across company: Product Management, Engineering(backend, UI & Dada Science), Design, Content, Localization, Operations, Consumer Insights, Marcomms, Customer Service and Finance.
  • Managed Regional Innovation Forum and advocated for regional innovation ideas.
  • Created guidance, built resources and ran workshops to integrate Product Inclusion into every program the team manages.

Product Metadata Analyst - Kids & Family

Netflix
01.2018 - 10.2021
  • Applied tags, maturity ratings to content of all genres, and write analysis for Netflix branded Kids, Teen & Family titles to accurately present the content to members.
  • Co-created Kids, Teen, & Family Editorial Definitions to align approach for kids' titles within Editorial Creative and across Product, Content and Marketing teams.
  • Created Kids, Teen & Family Anime tagging guidance to ensure the appropriateness and authentic interests for the respective groups.
  • Drove Inclusion and Diversity initiatives for Creative Production to promote team diversity and the way our product communicates to our global audience.

Product Metadata Analyst - Japanese Content

Netflix
05.2017 - 12.2017
  • Applied metadata, tags and maturity ratings to content of all genres.
  • Crosschecked cast names for Japanese and Chinese titles.
  • Recommended process improvements to continually identify, analyze and fix constraints and challenges.

Full-time Parenting

Career Break
01.2008 - 04.2017

Focused on parenting while volunteering at various educational institutions such as library and schools to maintain my professional skills in education.

Japanese Instructor

Foreign Exchange & Kids Like Languages
10.2006 - 12.2007
  • Developed course curriculum, lesson plans and supplemental materials to support student success.
  • Immersed students in unfamiliar cultures by devising hands-on activities.
  • Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.

Program Coordinator

Andeo
05.2005 - 03.2006
  • Developed and maintained relationships with external partners to facilitate program operations.
  • Developed program marketing and outreach strategies to increase awareness and attract new participants.
  • Collaborated with other program coordinators to achieve consistency in program objectives and services.
  • Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.

Adjunct Faculty

Broward Community College
01.2004 - 08.2004
  • Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
  • Developed creative and effective teaching methods for course content to capture students attention.
  • Developed and kindled professional relationships with students to better communicate and enhance instruction.

Graduate Assistant

University Of Pennsylvania
01.2002 - 12.2002
  • Built and maintained professional relationships with students and faculty members.
  • Mentored and advised students to focus on academics and explore career paths and opportunities.
  • Organized workshops for prospective study abroad students.

ELS Instructor

SE Asian Mutual Assistance Associations Coalition
10.2001 - 12.2002
  • Developed materials and taught basic English and literacy skills to elderly Liberian refugees.
  • Assisted ESL program at a local public high school.
  • Encouraged students to deepen knowledge with additional learning opportunities.

Middle School Teacher

Kwansei Gakuin Junior High School
04.1997 - 03.2001
  • Led interesting and diverse group activities to engage students in course material.
  • Assigned daily lesson plans designed to motivate students and allow for creativity.
  • Identified signs of emotional or developmental problems in students.
  • Established positive rapport with all students and parents through home calls, emails and Parent Teacher Club.
  • Founded the school band to promote interest in music.

Education

B Level Courses - Chinese Language Studies

Beijing Language And Culture University
Beijing, China
06.2006

Master of Science - Education

University of Pennsylvania
Philadelphia, PA
12.2002

Bachelor of Science - Education

Kwansei Gakuin University
Nishinomiya, Japan
03.1997

Skills

  • Program Management
  • Collaborating Problem Solving
  • Strategic Vision
  • Analytical Skills
  • Interpersonal Skills
  • Product Inclusion

Languages

Javanese
Native or Bilingual
Chinese (Mandarin)
Elementary

Timeline

Program Manager

Netflix
11.2021 - 11.2023

Product Metadata Analyst - Kids & Family

Netflix
01.2018 - 10.2021

Product Metadata Analyst - Japanese Content

Netflix
05.2017 - 12.2017

Full-time Parenting

Career Break
01.2008 - 04.2017

Japanese Instructor

Foreign Exchange & Kids Like Languages
10.2006 - 12.2007

Program Coordinator

Andeo
05.2005 - 03.2006

Adjunct Faculty

Broward Community College
01.2004 - 08.2004

Graduate Assistant

University Of Pennsylvania
01.2002 - 12.2002

ELS Instructor

SE Asian Mutual Assistance Associations Coalition
10.2001 - 12.2002

Middle School Teacher

Kwansei Gakuin Junior High School
04.1997 - 03.2001

B Level Courses - Chinese Language Studies

Beijing Language And Culture University

Master of Science - Education

University of Pennsylvania

Bachelor of Science - Education

Kwansei Gakuin University
Akiko Fukuhara