Microsoft Office
Akil Elzein
Management/Sales
Dearborn,MI
Summary
I come wIth over 9 years of experience in the marijuana business, ranging from starting as budtender to shop owner within few years. I have experience in computer duties, maintaining client contact information, Weedmaps, negotiating and purchasing with product vendor, product quality, day to day responsibilities including open/close duties, making sure stock is sufficient in all location, driving in sales, and many more duties involved in the business. I thrive in fields of customer quality, communication, learning everyday, being on time. i also bring value in this business with my knowledge in the strains, different benefits of both THC and CBD products, how each works for different people.
Overview
15
15
years of professional experience
2
2
Languages
Work History
General Manager
American Income Life
06.2021 - Current
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Managed a diverse team of professionals, fostering positive work environment and high employee satisfaction.
- Interacted well with customers to build connections and nurture relationships.
Store Manager
Costless Wholesale
06.2019 - 03.2021
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed inventory control, cash control, and store opening and closing procedures.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Supervised guests at front counter, answering questions regarding products.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Manager/Shop Owner
Garden Grove Organic Caregivers
01.2009 - 04.2018
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained professional, organized, and safe environment for employees and patrons.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Onboarded new employees with training and new hire documentation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
No Degree -
Mt San Antonio College
Walnut, CA 05.2001 -
High School Diploma -
City Of Knowledge
Pomona, Ca 05.2001 -
High School Diploma -
Claremont High School
Claremont, CA 05.2001 -
Skills
Decision Making
Grow Op Knowledge
Product Quality Assesor
Weedmaps
Schedule Creating
Promotions/Deals
Training Management
Team Oversight
Efficient multi-tasker
Staff Training and Development
Staff hiring
Customer Service
Decision Making
Software
Weedmaps
Online
Timeline
General Manager
American Income Life
06.2021 - Current
Store Manager
Costless Wholesale
06.2019 - 03.2021
Manager/Shop Owner
Garden Grove Organic Caregivers
01.2009 - 04.2018
No Degree -
Mt San Antonio College
05.2001 -
High School Diploma -
City Of Knowledge
05.2001 -
High School Diploma -
Claremont High School
05.2001 -