Akila Stevens
Portland,OR
Summary
Experienced with legal research, drafting, and advising on complex legal matters. Utilizes strong analytical abilities to provide strategic advice, ensuring compliance and risk management. Knowledge of regulatory frameworks and contractual obligations, with proven track record of effective communication and collaboration.
Overview
10
10
years of professional experience
Work History
Cosmetic Beauty Advisor
MAC Cosmetics
11.2022 - 03.2025
- Provided exceptional customer experience by addressing concerns promptly, resolving issues professionally, and offering suitable alternatives when needed.
- Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
- Contributed to sales growth with effective upselling techniques and recommending complementary products.
- Helped achieve monthly sales goals by consistently meeting and exceeding sales goals set by management.
- Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
- Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
- Increased customer satisfaction by providing personalized beauty consultations and product recommendations.
- Collaborated with team members to plan and execute successful in-store events promoting new product launches.
- Delivered exceptional service by conducting makeup demonstrations and skincare consultations for clients.
- Educated clients on proper skincare routines, resulting in an increase of repeat clientele seeking advice and guidance.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Legal Consultant
Stomping Grounds Arthouse
06.2022 - Current
- Drafted comprehensive legal documents including contracts, agreements, and memoranda of understanding for diverse clientele.
- Resolved disputes effectively through mediation, negotiation, or litigation, as appropriate for each situation.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
Co-op Restaurant Co-owner
Mirisata, LLC
04.2021 - 03.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Collaborated with chefs to create vegan menu items that taste the same as if not better than the original version.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Wrote policy handbook detailing the worker-owner co-operative model for co-ownership through full time work for a specified period of time, giving employees more opportunities for growth and ownership.
Social Media Manager
Bhuna Restaurant
03.2022 - 10.2022
- Boosted engagement rates with the creation of compelling and visually appealing content and increased follower count by 1500.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
Tutor
Private Households
04.2020 - 10.2022
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Implemented creative instructional techniques to address the unique challenges faced by students with learning differences.
- Adapted teaching strategies to accommodate shift to remote learning, ensuring continuity in education during challenging times.
- Assisted students in developing study skills and strategies.
- Motivated students with accurate feedback and positive reinforcement.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
Infant Caregiver
Private Households
06.2020 - 03.2021
- Ensured timely diaper changes and feedings, maintaining optimal hygiene levels.
- Provided responsive care by consistently attending to infants' cues for hunger, distress or discomfort.
- Increased parent satisfaction by providing detailed daily reports regarding infant milestones, activities, and dietary intake.
- Supported cognitive development through engaging in regular sensory play activities.
- Maintained clean and organized play spaces for infants, reducing risks of accidents or injuries during playtime.
- Promoted a safe and nurturing environment for infants, ensuring their physical, emotional, and social needs were met.
Bookstore Clerk
Lewis & Clark Law School
07.2019 - 01.2020
- Enhanced customer experience by maintaining a clean, organized, and visually appealing store environment.
- Improved store efficiency with thorough inventory management and timely restocking of shelves.
- Supported team members with effective communication and collaboration in daily tasks.
- Streamlined processes for receiving shipments, unpacking books, and updating inventory records accurately.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Implemented loss prevention measures, resulting in decreased shrinkage rates throughout the year.
- Helped customers locate specific materials within the store quickly, ensuring their needs were met efficiently.
IT Assistant
Lewis & Clark Law School
05.2018 - 01.2020
- Assisted in network maintenance, ensuring smooth connectivity for all users.
- Enhanced system efficiency by identifying and rectifying software issues.
- Trained new employees on company-specific software applications, facilitating faster integration into work processes.
- Set up and maintained secure Lewis & Clark servers.
Legal Intern
Catholic Charities Immigration Legal Services
09.2019 - 11.2019
- Managed case files efficiently, ensuring easy accessibility for attorneys when needed.
- Organized legal filing system to maximize efficiency.
- Proofread legal documents before submission to courts or opposing counsel; reducing errors that could potentially harm our clients' interests.
- Performed legal and general research, drafting memoranda, and correspondence.
- Sorted legal documents, filing and case materials in clear, orderly systems.
- Shadowed experienced lawyers during client meetings, gaining valuable insight into attorney-client relationships and effective communication techniques.
- Contributed to the development of internal resources, such as templates and checklists, streamlining workflow processes.
- Conducted client intake interviews to determine client service need and eligibility.
- Contributed to client case file preparation and verified inclusion of required documentation.
- Analyzed client documentation and history to determine eligibility for immigration-related benefits.
Legal Researcher
Rivera, Santos & Maranan Law Offices
05.2017 - 08.2017
- Improved accuracy of case citations by rigorously proofreading all written work product before submission to attorneys or courts.
- Prepared concise and comprehensive memoranda summarizing key research for clients.
- Established relevant black letter law by researching statutes and codes to case jurisdiction.
- Conducted comprehensive legal research for case preparation, resulting in more informed and effective litigation strategies.
- Served as a valuable resource for colleagues seeking guidance on complex research tasks or unfamiliar areas of law.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
Research Assistant
Department of Environmental Science & Policy, UCD
04.2015 - 06.2016
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Managed research databases with utmost diligence, ensuring data integrity and security.
- Translated research findings into actionable recommendations, influencing policy and practice.
- Enhanced research accuracy by meticulously organizing and analyzing data sets.
- Recorded and analyzed data to produce reports of results.
Education
J.D. - Law
Northwestern School of Law, Lewis & Clark
Portland, OR05-2020
Bachelor of Science - Environmental Policy Analysis & Planning
University of California, Davis
Davis, CA06-2016
Skills
- Contract drafting
- Legal research
- Legal writing
- Staff training and development
- Complex Problem-solving
- Data entry
- Flexible and adaptable
- Dependable and responsible
- Attention to detail
- Teamwork and collaboration
- Friendly, positive attitude
- Excellent communication
Timeline
Cosmetic Beauty Advisor
MAC Cosmetics
11.2022 - 03.2025
Legal Consultant
Stomping Grounds Arthouse
06.2022 - Current
Social Media Manager
Bhuna Restaurant
03.2022 - 10.2022
Co-op Restaurant Co-owner
Mirisata, LLC
04.2021 - 03.2022
Infant Caregiver
Private Households
06.2020 - 03.2021
Tutor
Private Households
04.2020 - 10.2022
Legal Intern
Catholic Charities Immigration Legal Services
09.2019 - 11.2019
Bookstore Clerk
Lewis & Clark Law School
07.2019 - 01.2020
IT Assistant
Lewis & Clark Law School
05.2018 - 01.2020
Legal Researcher
Rivera, Santos & Maranan Law Offices
05.2017 - 08.2017
Research Assistant
Department of Environmental Science & Policy, UCD
04.2015 - 06.2016
J.D. - Law
Northwestern School of Law, Lewis & Clark
Bachelor of Science - Environmental Policy Analysis & Planning
University of California, Davis
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