Akila Wells-Sims
Memphis,TN
Summary
- True top-notch Administrative and Organizational Leadership Professional with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand to achieve departmental goals and objectives while employing my extensive educational background, business planning and support experience, and immeasurable leadership and organizational skills.
- Over 20+ years of administrative and customer service experience in the higher education, medical field and corporate arena with an expertise in business administration, record keeping, planning, new hire orientation, on-boarding, and policies and procedures, i.e., SOP's
- Work well independently and as part of a team; solid work ethics; Unrivaled technological skills.
- Fast learner; quickly incorporate and implement new procedures.
- Possess ability to develop and manage multiple projects simultaneously in a fast-paced environment.
- Strong executive presence coupled with excellent interpersonal and communication skills.
- High energy, enthusiastic and dependable individual; excels in challenging environments.
Overview
24
24
years of professional experience
Work History
In-School Suspension Instructor
Memphis Shelby County Schools
Memphis, TN
11.2022 - Current
- Monitor student behavior and provide feedback when necessary to ensure proper conduct.
- Maintain accurate records of ISS activities, including attendance and disciplinary actions taken.
- Provide guidance and support to help students develop self-discipline techniques and strategies for success.
- Monitor student behavior and provide feedback when necessary to ensure proper conduct.
- Assist in developing individualized learning plans for each student placed in ISS.
- Facilitate group discussions on topics such as anger management, conflict resolution, decision-making skills, and stress management.
- Collaborate with teachers, counselors, and other staff members to ensure that all appropriate resources were available for students who needed extra assistance or guidance while in ISS.
- Assist with the development of alternative discipline measures for those who have violated school rules or policies.
- Instruct students on the importance of making positive decisions in order to stay out of ISS.
Human Resource Assistant Manager
Tennessee Health Management
Nashville, TN
05.2015 - 09.2019
- Provided HR administrative support to HR Generalists & Business Managers
- Managed the process and implementation of the following: payroll, benefits, employee incentives, retention, turnover, recruitment, safety, training, and development
- Reviewed resumes and conducted interviews to assess applicant qualifications.
- Performed extensive background checks and conducted New Hire Orientations
- Facilitated the onboarding process by providing necessary paperwork to new hires.
- Developed recruiting strategies for attracting top talent through online job postings or attending career fairs.
- Partnered with hiring managers to develop job descriptions for open positions within the organization.
- Provided support in the design and administration of compensation and incentive plans
- Developed and implemented recruitment processes that improved employee retention rates.
- Assisted with day-to-day responsibilities that are essential to the continuity of the Human Resources department.
Assistant to Director of Learning and Development and Human Resources
Johnson and Johnson Healthcare Systems
Memphis, TN
08.2012 - 05.2015
- Conducted assessments to identify the learning and development needs of employees.
- Developed comprehensive and systematic training curricula for operations-related training
- Created a variety of instructional materials such as manuals, presentations, multimedia visual aids, and online tutorials.
- Designed training modules implementing strategic business practices and organizational behavior training concepts.
- Consulted with management to ensure training programs and content are current and aligned with business needs and goals
- Analyzed each department's training needs and developed new training programs based upon data collected.
- Identified new opportunities for professional development that align with organizational goals.
- Provided feedback to participants during training sessions in order to facilitate their understanding of the material covered.
- Provided a broad range of consultative services to all practices in training, team building, and staff development.
Coordinator-Computerized Testing Services/Sr. Administrative Services III
University of Tennessee Health Sciences Center
Memphis, TN
08.2000 - 06.2012
- Performed regular maintenance on computer systems to ensure optimal performance.
- Conducted system backups regularly to protect data from loss or corruption.
- Configured routers, switches and other networking devices according to company guidelines.
- Handled telephone inquiries regarding appointments and work in process.
- Created and maintained various database and Excel spreadsheets
- Solely responsible for providing computerized testing support to course directors and students
- Successfully implemented two vital software programs, ParTest and LXR that enhanced the dependency and accuracy of various scoring, scanning, and reporting needs
- Provided help desk support to employees regarding IT-related matters.
- Organized and conducted semi-annual Informational Seminars.
Data Control Specialist II-Preventive Medicine Research
University of Tennessee Health Sciences Center
Memphis, TN
01.2000 - 08.2000
- Assisted in database platform development and maintenance
- Developed and implemented internal control processes to protect confidential information.
- Reviewed data entry procedures to ensure accuracy and compliance with regulations.
- Performed various statistical analysis
- Collected research data per protocol for potential clinical trial participants.
Education
ParaProfessional Certification
ETS
08.2023
Some College (No Degree) - Business Administration And Management
University of Memphis
Some College (No Degree) - Organizational Leadership
Union University
Bachelor of Science in Industrial-Organizational Psychology Degree -
University of Phoenix
Tempe, AZSkills
- Microsoft Office Suite 2010
- Windows 2000/XP
- HRIS
- PhotoShop
- Adobe Acrobat, Distiller and Writer
- Microsoft Project
- QuickBooks Pro
- Works
- Microsoft Exchange
- Nitro PDF Professional
- PeopleSoft
- Extensive experience with various IOS, and office equipment
- Type 75 wpm and 10-key proficient
Related Coursework
- Motivational Processes in Human Psychology
- Social Psychology
- Human Resource Management
- Organizational Theory
- Organizational Research
- Management Information Systems in the Workplace
Timeline
In-School Suspension Instructor
Memphis Shelby County Schools
11.2022 - Current
Human Resource Assistant Manager
Tennessee Health Management
05.2015 - 09.2019
Assistant to Director of Learning and Development and Human Resources
Johnson and Johnson Healthcare Systems
08.2012 - 05.2015
Coordinator-Computerized Testing Services/Sr. Administrative Services III
University of Tennessee Health Sciences Center
08.2000 - 06.2012
Data Control Specialist II-Preventive Medicine Research
University of Tennessee Health Sciences Center
01.2000 - 08.2000
ParaProfessional Certification
ETS
Some College (No Degree) - Business Administration And Management
University of Memphis
Some College (No Degree) - Organizational Leadership
Union University
Bachelor of Science in Industrial-Organizational Psychology Degree -
University of Phoenix