AKILAH GARY
Inglewood,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Independent Business Owner
Swan Bryd Transport
Los Angeles, CA
03.2021 - Current
- Increased client satisfaction by providing personalized business solutions and exceptional customer service.
- Enhanced company reputation by delivering top-quality products and services, ensuring repeat business from satisfied clients.
- Developed comprehensive business plans outlining short-and long-term objectives, guiding decision-making processes for sustained success.
Tax Preparer
WIN Tax Expert
Los Angeles, CA
12.2008 - Current
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
Travel Nurse
Shiftkey- PRN LPN
United States
10.2023 - 10.2024
- Improved patient outcomes through careful monitoring and thorough documentation of vital signs, medical histories, and treatment plans.
- Reduced medication errors by conducting thorough assessments, reviewing medications, and providing staff education.
- Mentored new hires, providing support during orientation and ensuring successful transition into the clinical setting.
Lead Nurse Advocate, House Manager
Volunteers Of America
Los Angeles, CA
11.2017 - 06.2022
- Improved the health and wellbeing of justice-involved individuals that experience behavioral health and homelessness issues.
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
- Trained and guided team members to maintain
proper protocols for safety and customer service standards. - Increased staff retention rates by fostering supportive work environments that encouraged professional growth opportunities.
Education
Certificate of Nursing - Vocational Nursing
Angeles College
Los Angeles, CA04.2012
Skills
- Strong Computer Skills
- Effective Communication
- Time Management
- People Oriented
- Leadership Skills
- Critical Thinking (Negotiating & Problem Solving)
- Emotional Intelligence
- Business Management and Development
- Procurement Coordination
- New Business Launch
- Recruiting and Training
Community Service
Affiliated with community organization 2nd Call, that fight against gun violence, gang violence and mental health in inner city communities, by providing peer groups, job preparedness, entrepreneurship opportunities and advocate support.
Timeline
Travel Nurse
Shiftkey- PRN LPN
10.2023 - 10.2024
Independent Business Owner
Swan Bryd Transport
03.2021 - Current
Lead Nurse Advocate, House Manager
Volunteers Of America
11.2017 - 06.2022
Tax Preparer
WIN Tax Expert
12.2008 - Current
Certificate of Nursing - Vocational Nursing
Angeles College