Akilah Osley
Madison,AL
Summary
Detail-oriented professional with expertise in forklift operations and a strong background in process optimization and workflow management. Exceptional communication and project management skills facilitate effective coordination of tasks while ensuring quality and efficiency in fast-paced environments. Recognized for a proactive approach to identifying challenges and implementing process improvements that align with team objectives, fostering effective teamwork and adaptability. Proven track record of delivering results and driving continuous improvement underscores a commitment to excellence in every endeavor.
Overview
23
23
years of professional experience
Work History
Warehouse Worker
Target
Madison, AL
05.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Process Assistant
Amazon
Los Angeles, CA
11.2022 - 07.2024
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
Warehouse Associate/ Learning Ambassador
Amazon
Los Angeles, CA
05.2022 - 11.2022
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Facilitated onboarding process for new team members.
Operations Specialist Second Class
US Navy
San Diego , CA
07.2005 - 01.2015
- Assisted with tactical planning by compiling and evaluating important operations and intelligence data.
- Trained personnel in important first response procedures.
- Helped implement disaster plans, coordinating teams and resources to swiftly respond to problems.
- Developed strategic plans to warn, control and evacuate personnel and general public from critical zones.
- Monitored communications to detect important information related to current and planned military operations.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours; night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
Front End Supervisor
Kmart
Bronx, NY
08.2002 - 03.2005
- Monitored cash drawers in 20 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Managed customer service duties by greeting over 700 customers daily and informing customers about products.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Education
Associate Of Business Administration - Business Administration And Management
University of Phoenix
Tempe, AZ05.2015
Skills
- Lifting and Sorting
- Order Picking and Processing
- Warehouse Operations
- Active Listening
- Microsoft Office
- Microsoft Outlook
- Speaking
- Occupational Health and Safety
- Team Meetings
- Time Management
- Microsoft Excel
- Google Docs
- Microsoft Access
- Microsoft Windows
- Mathematics
- Coordination
- Collaborative learning
- Feedback delivery
- Online learning platforms
Timeline
Warehouse Worker
Target
05.2024 - Current
Process Assistant
Amazon
11.2022 - 07.2024
Warehouse Associate/ Learning Ambassador
Amazon
05.2022 - 11.2022
Operations Specialist Second Class
US Navy
07.2005 - 01.2015
Front End Supervisor
Kmart
08.2002 - 03.2005
Associate Of Business Administration - Business Administration And Management
University of Phoenix