Akilah Pereira
Springfield ,MA
Summary
As an experienced administrative professional, I possess a wealth of expertise in completing a wide range of clerical tasks, I am highly proficient in a variety of software programs, including MS Office, NETSmart, and Excel spreadsheets. In addition to my technical skills, I am also an excellent communicator with exceptional organizational abilities. I can prioritize tasks effectively, manage multiple projects simultaneously, and work collaboratively with colleagues to achieve shared goals. Overall, I am a dedicated, detail-oriented professional who is committed to providing the highest level of support to my team and clients.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
CHD
09.2023 - Current
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on inventory and orders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Teller
TD Bank
12.2022 - 09.2023
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Established rapport with new clients to increase satisfaction and loyalty.
Shift Supervisor
CVS
09.2021 - 12.2022
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Applied security, safety and loss prevention strategies during shifts.
Sales Associate Team Leader
Petco
01.2019 - 01.2021
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Education
Masters - Business Administration And Management
American International College
Springfield, MA01.2025
Bachelor of Arts - Communication
Brooklyn College
Brooklyn, NY06.2023
High School Diploma -
Brooklyn Academy Of Science And The Environment
Brooklyn, NY06.2018
Skills
- Communication
- Microsoft Office Suite
- Detail-Oriented
- Problem Solving
- Excel Spreadsheets
Timeline
Administrative Assistant
CHD
09.2023 - Current
Teller
TD Bank
12.2022 - 09.2023
Shift Supervisor
CVS
09.2021 - 12.2022
Sales Associate Team Leader
Petco
01.2019 - 01.2021
Masters - Business Administration And Management
American International College
Bachelor of Arts - Communication
Brooklyn College
High School Diploma -
Brooklyn Academy Of Science And The Environment
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