Akilah Vazquez
Brentwood,CA
Summary
Compassionate and highly qualified Licensed Marriage and Family Therapist. Currently, pursuing a Doctorate and certification in Eye Movement Desensitization and Reprocessing (EMDR). Over 16 years in Public Child Welfare, coupled with over eight years of experience managing insurance contracts for a private practice. Additionally, seven years with high-value social media and technology companies providing EAP services both on-site and remotely to organizations and their employees.
Experienced in crisis management, intervention, training and facilitation, case management, and treatment planning. Demonstrated in-depth understanding of familial and marital issues, conflict resolution, and work-life issues. Well-versed with the use of CBT and EMDR training. Deeply dedicated to bringing my remarkable skill set to assist organizations and clients in achieving balance and holistic wellness. Authorized to work in the US for any employer.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Contract EAP Provider-Remote Therapist
Lyra Health
02.2022 - Current
- Provide remote assistance to clients dealing with issues such as workplace stress, family issues, mental health and drug and alcohol issues
- Conduct EAP assessments, deliver short-term solution focused counseling and referrals as necessary
- Provide intensive EAP intervention, counseling & monitoring services to employees as needed.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
EAP Expert/Remote EAP Clinician
ComPsych Corporation
09.2020 - Current
- Provide remote assistance to employees and family members dealing with issues such as workplace stress, family issues, mental health and drug and alcohol issues
- Conduct EAP assessments, deliver short-term solution focused counseling and referrals as necessary
- Provide intensive EAP intervention, counseling & monitoring services to employees as needed
- Coordinate with outside providers including EAP affiliates, medical providers, substance abuse facilities, psychiatric care etc
- Maintain up to date information on all employees and session activity in EAP database
- Provide Management Consultation addressing employee concerns and workplace issues
- Gather client census data to assist with managing partners to give feedback of the utilization of services and determination of contract renewal process.
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
AEP-Account Executive Provider/ Remote and Onsite
The Holman Group
05.2017 - Current
- Gather client census data to assist with managing business partners determination of contract renewal process
- Provide client with monthly utilization metrics
- Meet monthly with onsite representatives to provide feedback on program
- Prepare communication materials needed for client meetings including benefit summaries and guides, mobile application setup, recorded PowerPoint presentations, and more
- Attend internal and external client strategy meetings, making recommendations for program improvement based on findings and ensuring coordination of services with the client
- Provide support and response for CISD after there is an incident onsite (bank, care facility, hospital)
- Coordinates and facilitates an intervention for employees impacted by an incident
- Educate employees on benefits and resources for self-care after the incident
- Provide solution focused, goal oriented, and trauma informed care for employees who are actively experiencing occupational stress injuries, with the goal of symptom reduction, increased functionality and prevent illness
- Provide in person or remote short-term treatment to employees who are looking for help with anxiety and depression
- Provide employees feedback, advice and encouragement
- Assist employees with problem solving, educate clients on skills, and help them set goals.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Licensed Marriage and Family Therapist
MFT
07.2008 - Current
- Maintain professional licensure and participated in frequent/regular training to keep skills up to date
- Built a private practice base of adolescents, young adults, and families, providing therapy to clients diagnosed with a variety of presenting problems (anxiety, depression, PTSD, substance abuse issues, family conflict, work stress, peer discord, and grief/loss)
- Maintain confidentiality of session notes and client chart information
- Conduct clinical and administrative supervision
- Provided crisis management, weekly supervision/training group and monthly group supervision for MFT interns
- Provide EAP services including clinical assessments, treatment plans, referrals and CISD services.
- Rendered mental health and counseling services to clients, focusing on development of healthy relationships.
- Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients.
Professional Specialist
Chabot/Las Positas Community College District
08.2007 - Current
- Train Resource Family Approval (RFA) curriculum (formerly Parent Resource Information Development and Education), classes related to prospective foster and adoptive parents regarding child welfare practices, child development, attachment; trauma, grief and loss, cultural humility and other subjects related to resource parent pre-service and in-service training
- Provide in-service training and ongoing professional development for resource families around cultural and permanency needs of foster children and youth
- Curriculum development specific to continuing education for resource parents post training requirements.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Child Welfare Supervisor/Trainer/Recruiter
Alameda County Children & Family Services
08.2008 - 01.2018
- Co-trained Parent Resource Information Education and Development (PRIDE) curriculum, classes related to prospective foster and adoptive parents regarding child welfare practices, child development, attachment; grief and loss, substance abuse and other subjects related to resource parent pre- service and in-service training, assess, and evaluate trainees' strengths, preparedness and needs of further development
- Made immediate assessments of families and children because of a report of abuse or neglect; provide crisis intervention and/or initial intake services to maintain the child safely in his/her own home or to recommend removal, as appropriate
- Supervised a caseload of dependent children placed in foster care; develop a specific time- limited plan for the purpose of assessing the appropriateness of a child's reunification with his/her family; provide case management services to assure a child's needs are met and necessary support is available for parents to meet the reunification plan; prepare Court reports on results of reunification efforts, with a recommendation to reunify the family or establish an alternative placement for the child.
Monitored service providers'' performance to ensure quality standards were met consistently. - Screened prospective foster homes for suitability, prioritizing the safety and well-being of placed children.
- Demonstrated knowledge of Social Services Agency's policies, procedures, programs, and services to communicate this understanding to staff and to the community
- Plan and organize work, problem solve, use sound supervision techniques, communicate management decisions in a productive light while being a positive role model for change and advancement of the work of the Department and Agency
- Planned, assigned, and reviewed the work of a group of eight to 10 Child Welfare Workers engaged in protective services and independent living skills and related functions
- Held regularly scheduled individual supervision and unit meetings with workers to discuss clinical and case management problems, to assist in professional development, and to interpret departmental policies and practices
- Co-Chaired a joint Task Team for implementation, planning and evaluation of continuum of care reform.
- Implemented new policies and procedures in alignment with federal and state regulations, promoting adherence to best practices in child welfare services provision.
- Advocated for needed resources within the organization and community at large to enhance service delivery options for children and families experiencing complex challenges.
- Demonstrated knowledge of Social Services Agency's policies, procedures, programs, and services to communicate this understanding to staff and the community.
- Planned and organized work, problem-solved, used sound supervision techniques, and communicated
management decisions in a productive light while being a positive role model for change and advancement of the work of the department and agency.
• Planned, assigned, and reviewed the work of a group of eight to 10 Child Welfare Workers engaged in protective services and independent living skills and related functions.
• Held regularly scheduled individual supervision and unit meetings with workers to discuss clinical and case management problems, assist in professional development, and interpret departmental policies
and practices.
Facilitative Instructor
American Corrective Solutions
10.2006 - 12.2015
- Facilitated groups for District Attorney's Bad Check Restitution & Financial Responsibility and Community Accountability programs; working with resistance populations with the objective of helping to resolve issues around negative behaviors and exploring with them the systematic nature of their problems including stress, emotional and mental stability, alcohol or drug use, and communication
- Utilized a regulated curriculum based on providing awareness and choices, with the goal of normalizing behavior, eradicating shame, and taking responsibility for their actions.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Education
Doctorate in Marriage and Family Therapy - General Marriage And Family Therapy
National University Formerly NorthCentral Univ.
Scottsdale, AZ06.2026
Graduate Certificate in Conflict Resolution -
Golden Gate University
Walnut Creek, CA05.2005
Master of Art in Clinical Psychology in Marriage and Family Therapy -
Golden Gate University
San Francisco, CA08.2001
Bachelor of Art in Psychology in Art -
San Francisco State University
San Francisco, CA05.1999
Skills
- Mental Health Counseling (10 years)
- Communications (10 years)
- Case Management (10 years)
- Supervising (10 years)
- Conflict Resolution (10 years)
- Individual / Group Counseling (10 years)
- Child & Family Counseling (10 years)
- Cognitive Behavioral Therapy (10 years)
- PTSD Care (4 years)
- Social Work (10 years)
- Presentation Skills (10 years)
- Crisis Management (10 years)
- Curriculum Development (5 years)
- Intake Experience (10 years)
- EMDR Trained (3 years)
- Cultural Humility (10 years)
- Program Development
- Meeting Facilitation
- Behavioral Health
- Emotional Regulation
- Boundaries Establishment
- Treatment Planning
Certification
- EMDR Certified, 01/01/23
- Licensed MFT 45594, 04/01/08
Affiliations
- CAMFT
- EMDRIA
- Alpha Kappa Alpha Sorority Incorporated
- Omega Nu Lambda/Psi Chapter of National University Honor Society
- NAACP
References
Loveta Smith Head, LMFT (510) 414-4970;Jose Hurtado, LCSW (831) 600-5175; Dr. Josephine Agbowo (510) 387-6758
Timeline
Contract EAP Provider-Remote Therapist
Lyra Health
02.2022 - Current
EAP Expert/Remote EAP Clinician
ComPsych Corporation
09.2020 - Current
AEP-Account Executive Provider/ Remote and Onsite
The Holman Group
05.2017 - Current
Child Welfare Supervisor/Trainer/Recruiter
Alameda County Children & Family Services
08.2008 - 01.2018
Licensed Marriage and Family Therapist
MFT
07.2008 - Current
Professional Specialist
Chabot/Las Positas Community College District
08.2007 - Current
Facilitative Instructor
American Corrective Solutions
10.2006 - 12.2015
Graduate Certificate in Conflict Resolution -
Golden Gate University
Master of Art in Clinical Psychology in Marriage and Family Therapy -
Golden Gate University
Bachelor of Art in Psychology in Art -
San Francisco State University
- EMDR Certified, 01/01/23
- Licensed MFT 45594, 04/01/08
Doctorate in Marriage and Family Therapy - General Marriage And Family Therapy
National University Formerly NorthCentral Univ.
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