Akileis Leroy
Phenix City,AL
Summary
- Dynamic Distribution Specialist with proven expertise at Char-Broil in optimizing inventory control and enhancing customer satisfaction. Skilled in order picking and shipment processing, I implemented cost-saving measures that significantly reduced expenses while fostering strong customer relations. A collaborative team player, I thrive in fast-paced environments, ensuring timely deliveries and efficient operations.
- Experienced with coordinating and managing distribution networks to ensure efficient and timely deliveries. Utilizes effective communication and organizational skills to streamline operations and enhance productivity. Track record of implementing strategies that improve workflow efficiency and team collaboration.
Overview
9
9
years of professional experience
Work History
Distribution Specialist
Char-Broil
08.2024 - 03.2025
- Picked orders, scanned products and packed boxes.
- Checked shipments against paperwork and signed documents.
- Scheduled pickups and deliveries to maintain smooth operations.
- Processed and restocked returns.
- Cross-collaborative team player with valuable input in team settings, promoting a positive work environment.
- Experience in maintaining accurate records for inventory and shipments to ensure customer satisfaction and increase client retention.
- Experience in working on multiple complex projects with attention to detail and efficiency
- Collaborated with other departments on supply and quality issues.
- Conducted root cause analyses for any delays or errors in the distribution process, implementing corrective actions as necessary to prevent future occurrences.
- Implemented cost-saving measures in packaging materials, resulting in significant reduction of expenses.
- Managed returns processing efficiently, minimizing restocking timeframes while adhering to company policies.
- Managed inventory control with regular audits, reducing discrepancies and ensuring accurate stock levels.
Furniture Logistics Specialist
Brooks Furniture
01.2022 - 01.2024
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
- Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
- Provided customers with status updates for tracked packages.
- Issued timely and accurate responses to both internal and external inquiries.
- Built long-term relationships due to prompt and courteous service.
- Managed inventory levels to verify availability of stock for customer orders.
Sales Associate/Storage Handler
Foot Locker
01.2021 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Warehouse Packer
United Parcel Service Inc
01.2020 - 01.2021
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Operated tape machines, scales and label printers to package items correctly.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
Academic/Athletic Counselor
Albany State University
06.2016 - 06.2017
- Assisted students in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of student interactions, assessments, and progress notes for effective case management.
- Implemented behavioral modification strategies to help students develop healthier coping mechanisms.
- Educated students on available community resources, fostering a sense of empowerment and self-sufficiency.
- Improved student satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Education
No Degree - Criminal Justice
Florida Atlantic University
Boca Raton, FLBachelor of Arts - Criminal Justice
Albany State University
Albany, GASkills
- Order picking
- Shipping and receiving
- Warehouse organization
- Warehouse operations
- Maintaining facilities
- Safety practices
- Customer relations
- Load planning
- Managing schedules
- Transportation management
- Shipment processing
- Documenting changes
Timeline
Distribution Specialist
Char-Broil
08.2024 - 03.2025
Furniture Logistics Specialist
Brooks Furniture
01.2022 - 01.2024
Sales Associate/Storage Handler
Foot Locker
01.2021 - 05.2021
Warehouse Packer
United Parcel Service Inc
01.2020 - 01.2021
Academic/Athletic Counselor
Albany State University
06.2016 - 06.2017
No Degree - Criminal Justice
Florida Atlantic University
Bachelor of Arts - Criminal Justice
Albany State University
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