Akilia Johnson
Administrative Assistant II
Ridgeland,Ms
Summary
To obtain a position that utilizes any proven ability for advancement
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
28
28
years of professional experience
Work History
Administrative Assistant II
University of Mississippi Medical Center
09.2023 - Current
- Assisted in processing documents and maintaining compliance with regulatory standards.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Performs administrative duties such as answering telephones, greeting patients, updating and filing patient medical records, scheduling appointments, bookkeeping, and providing taxi services as needed.
- Managed over 50 calls per day
Cafeteria Worker/Cashier
Aviand's
09.2020 - 08.2023
- Provided exemplary service to students, staff, and visitors.
- Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
- Operated cash registers accurately, ensuring correct billing and seamless checkout process for customers.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Assisted with bussing tables and cleaning up spills.
- Processed payments for orders and provided customers with change.
- Served food according to temperature, safety, and presentation guidelines.
- Tracked meal purchases and accepted payments at cash register.
Cafeteria Worker/Cashier
Staffing Solutions
10.2016 - 03.2020
- Cleaned and sanitized surfaces, tools, and equipment.
- Operated cash registers accurately, ensuring correct billing and seamless checkout process for customers.
- Streamlined dishwashing and cleaning processes, minimizing downtime and keeping cafeteria in top condition.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Prepared and served nutritious meals in compliance with health and safety regulations.
Childcare Giver/Van Driver
New Horizon Childcare Center
04.2012 - 10.2016
- Maintain a clean and organized childcare environment
- Supervised and tutored after school children
- Track children's progress and report to parents
- Ensured safe transport of children to and from childcare center, adhering to all safety protocols.
- Conducted regular vehicle inspections to maintain operational efficiency and compliance with regulations.
- Managed daily transportation schedules to optimize routes and minimize delays in service delivery.
- Promoted safe driving habits within the team by consistently following traffic laws and regulations.
- Maintained vehicle cleanliness and safety, ensuring a comfortable travel experience for passengers.
- Drove smoothly to maintain comfort of clients suffering from disability or injury.
Childcare Giver
BIJAYZZ Learning Center
10.2011 - 04.2012
- Developed and implemented age-appropriate educational programs for diverse learning styles.
- Streamlined record-keeping processes to maintain accurate documentation of children's progress.
- Coordinated with parents to address individual needs, enhancing overall care quality.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Taught children to organize toys, wash hands, and share by leading by example.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
Childcare Giver
Carrot Top Childcare Center
05.2010 - 06.2010
- Ensured child safety through diligent supervision and adherence to established protocols.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Supported cognitive development with age-appropriate learning materials and engaging educational games.
- Enhanced children's social skills by organizing group activities and promoting teamwork.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Developed age-appropriate activities and crafts to engage children.
Plugger
Lextron Manufacturing
04.2008 - 04.2009
- Measure and cuts wires to precise lengths, and bundles them according to specifications
- Worked effectively in fast-paced environments
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Assemble wires onto connectors
- Had to at least assemble 100 in an hour
Childcare Giver
Jamboree CDC
02.2007 - 02.2008
- Implemented daily routines and activities to stimulate and engage children.
- Developed lessons and activities to promote children's physical and emotional development.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Documented children's growth and development.
- Assisted in potty training and toilet hygiene.
- Logged information regarding naps, feedings, and any medications administered.
- Encouraged children's emotional and social development.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Provided support and guidance to children in conflict resolution.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
Childcare Giver
Little Samaritan Montessori Center
10.2005 - 03.2006
- Taught from Montessori Curriculum
- Provide a supportive and caring environment for children
- Attend to physical needs of the children
- Attend to the physical needs of children
- Provide attentive care to children in a safe and compassionate manner
- Assist with the indoor/outdoor supervision of the children
- Ability to adapt to different age groups and individual needs of children
- Ensure the safety of all children in your care at all times
- Maintain a clean and organized childcare environment
- Track children’s progress and report to parents
Childcare Giver
Education Depot
08.2004 - 07.2005
- Provided basic learning skills needed
- Prepare lesson plans
- Prepare inside/outside activities conducive to learning
- Attend to the physical needs of children
- Provide attentive care to children in a safe and compassionate manner
- Assist with the indoor/outdoor supervision of the children
- Ability to adapt to different age groups and individual needs of children
- Ensure the safety of all children in your care at all times
- Maintain a clean and organized childcare environment
- Track children’s progress and report to parents
- Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
- Established daily routines to provide structure and predictability for children under care.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Created and implemented activities to promote language development.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Responded to inquiries from parents and guardians.
- Supervised daily activities to ensure child safety and engagement.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Coordinated with parents to address individual needs, enhancing overall care quality.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Taught children to organize toys, wash hands, and share by leading by example.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Introduced children to educational games and activities to boost learning.
- Worked with children to develop good cognitive, physical and language skills.
Teacher Assistant/Office Assistant
Pied Piper Playhouse/Academy
08.1997 - 08.2004
- Taught Abeka Curriculum
- Assisted in preparing lesson plans
- Supervised and tutored after school children
- Create and prepare files
- Maintain files and personnel records
- Prepare inside/outside activities conducive to learning
- Answer Telephones and take messages
- Attend to the physical needs of children
- Provide attentive care to children in a safe and compassionate manner
- Assist with the indoor/outdoor supervision of the children
- Ability to adapt to different age groups and individual needs of children
- Ensure the safety of all children in your care at all times
- Maintain a clean and organized childcare environment
- Supervised and tutored after school children
- Track children’s progress and report to parents
- Planned field trips
- Assisted in classroom management, fostering a positive learning environment for students.
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Completed daily reports on attendance and disciplinary performance.
Education
Vocational - Cosmetology
Magnolia College of Cosmetology
Jackson, MS05-2012
No Degree - Early Childhood
Hinds Community College
Utica, MS05-2002
High School Diploma -
Provine High School
Jackson, MS05-2000
Skills
- Proficient in Microsoft Suites (Word, Excel, Outlook)
- Type 40 words a minute
- Filing & Clerical experience
- Excellent customer service skills
- Organizational skills (Managing tasks, materials, and time)
- Data entry
- Office administration
- Customer service
- Scheduling
- Documentation and recordkeeping
- Microsoft Office Suite
- Appointment scheduling
- Recordkeeping
- Verbal communication
- Documentation and reporting
- Microsoft Word
- Time management
- Microsoft Excel
- Microsoft outlook
- Professional and mature
- Meticulous attention to detail
- Multi-line phone systems
Timeline
Administrative Assistant II
University of Mississippi Medical Center
09.2023 - Current
Cafeteria Worker/Cashier
Aviand's
09.2020 - 08.2023
Cafeteria Worker/Cashier
Staffing Solutions
10.2016 - 03.2020
Childcare Giver/Van Driver
New Horizon Childcare Center
04.2012 - 10.2016
Childcare Giver
BIJAYZZ Learning Center
10.2011 - 04.2012
Childcare Giver
Carrot Top Childcare Center
05.2010 - 06.2010
Plugger
Lextron Manufacturing
04.2008 - 04.2009
Childcare Giver
Jamboree CDC
02.2007 - 02.2008
Childcare Giver
Little Samaritan Montessori Center
10.2005 - 03.2006
Childcare Giver
Education Depot
08.2004 - 07.2005
Teacher Assistant/Office Assistant
Pied Piper Playhouse/Academy
08.1997 - 08.2004
Vocational - Cosmetology
Magnolia College of Cosmetology
No Degree - Early Childhood
Hinds Community College
High School Diploma -
Provine High School