Akim Ramirez
Donna,TX
Summary
Experienced Individual tasked with overseeing uniform inspections and weapons maintenance. Well-grounded Leader with background of maintaining good order and discipline, accountability, and help build strong morale in soldiers. Solid communication, Physical training planning and problem-solving abilities. Outstanding team collaboration and leadership skills.
Overview
8
8
years of professional experience
Work History
Infantry Squad Leader
US Army
09.2019 - 01.2025
- Managed logistical requirements for the squad, ensuring appropriate equipment allocation and maintenance schedules were followed.
- Maintained a high level of discipline and professionalism in the squad, leading by example at all times.
- Improved squad performance by implementing rigorous training and evaluation methods.
- Mentored junior soldiers on career progression opportunities, finance budgeting, life skills.
Customer Service Representative
Waterplex
06.2017 - 08.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Physically helped hand carry water jugs and ice bags to customer vehicles.
Education
No Degree - Organizational Leadership
Basic Leaders Course
Camp Ball, LA07.2022
High School Diploma -
Donna High School
Donna, TX06.2019
Skills
- Tactical Leadership
- Team Management
- Physical Fitness
- Patience
- Communication
- Problem-solving
- Mentoring
- Adapt
Timeline
Infantry Squad Leader
US Army
09.2019 - 01.2025
Customer Service Representative
Waterplex
06.2017 - 08.2019
No Degree - Organizational Leadership
Basic Leaders Course
High School Diploma -
Donna High School