Accomplished leader with a proven track record at several of America's leading restaurants. Equipped in enhancing operational efficiency and team performance. Expert in strategic planning and vendor relationship management, I significantly boosted customer retention through innovative marketing initiatives. Skilled in food safety and sanitation, my approach combines rigorous business development acumen with empathetic team leadership.
Hi, I’m
Akim Buckner
Business Professional
Savannah,GA
Summary
Overview
15
years of professional experience
Work History
Charleston Hospitality Group
Assistant General Manager/Food Expeditor
04.2024 - 09.2024
Job overview
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Completed inventory purchases and oversaw shipment processing.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Processed employee termination paperwork at direction of supervisory staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
Waffle House Restaurant
Unit General Manager/Rockstar Grill Operatior
08.2018 - 11.2023
Job overview
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Distributed food to team members with efficiency in high-volume environment.
- Cleaned and maintained kitchen equipment regularly.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Adjusted gas and electric grills to specified temperatures for quality food output.
- Stored and handled goods correctly to maintain freshness and condition.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
Wendys Restaurant
Team Leader/Assistant Manager
08.2009 - 08.2018
Job overview
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
South Carolina State UniversityOrangeburg, SC
Bachelor of Science from Business Administration - Management & Accounting
05-2018
University Overview
- Dean's List Spring 2012
- Life Scholarship Recipient
- Professional Development: 2012-2013
- 3.5 GPA
- Ranked in Top 20% of class
- Extracurricular Activities: Marching 101
- Bongo Brothers Member
University of South Carolina BeaufortHardeeville
High School Diploma
08-2013
University Overview
- Completed AP course in Public Speaking
- Completed AP course in University 101
- 3.5 GPA
Ridgeland Hardeeville High SchoolRidgeland, SC
High School Diploma
05-2013
University Overview
- Honoree of National Honor Society
- Awarded Mr Jaguar
- Honor Roll 2009-2013
- Life Scholarship Recipient
- 3.2 GPA
- Ranked in Top 10% of class
- Elected Mr National Honor Society in 2012
- Elected to Treasurer for SGA in 2013
- Yearbook Club Member
- Extracurricular Activities: Jasper County Bands 2008-2013
- Completed AP course in History, English, Math
Skills
- Business operations background
- Team leadership strength
- Team leadership expertise
- Training and development background
- Strategic planning skill
- Vendor relationship management
- Business development
- Financial leadership
- Customer retention
- Human resources
- Food safety and sanitation
- Marketing initiatives
Timeline
Assistant General Manager/Food Expeditor
Charleston Hospitality Group
04.2024 - 09.2024
Unit General Manager/Rockstar Grill Operatior
Waffle House Restaurant
08.2018 - 11.2023
Team Leader/Assistant Manager
Wendys Restaurant
08.2009 - 08.2018
South Carolina State University
Bachelor of Science from Business Administration - Management & Accounting
University of South Carolina Beaufort
High School Diploma
Ridgeland Hardeeville High School
High School Diploma
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