Akin Ibrahim KARANFIL
MIAMI,FL
Summary
I am a dynamic Import and Export Manager , demonstrating exceptional success in international trade regulations and customer relationship management in luxury automobile and commercial vehicles design. I am skilled in negotiating favorable terms and improving supply chain efficiency, consistently achieving outstanding results while building strong customer connections and driving business growth. I am an experienced sales manager with a strong background in global logistics and customs compliance. I have a proven track record in negotiating and managing international contracts, facilitating trade operations, and improving supply chain efficiency. I am adept at building productive relationships with clients, suppliers, and government officials, and ensuring strict adherence to regulatory guidelines. I possess proven abilities in leading teams to achieve business objectives, optimizing processes, and reducing costs. I am a results-oriented professional known for my efficiency and effective task completion. I specialize in regulatory compliance, logistics coordination, and negotiation strategies. I strive for excellence in communication, teamwork, and adaptability, and ensure seamless operations in global supply chains.
Overview
21
21
years of professional experience
Work History
Sales Representative -
Magic Hands Car Wash & Detailer
Miami, FL
11.2025 - Current
- I provide interior and exterior car washing services, along with detailed maintenance and repairs.
- I approach each customer individually, asking them what kind of service they require.
- I share the orders I receive with my supervisor and other staff members.
- I monitor the car washing, maintenance, and repair processes from start to finish.
- I inspect each vehicle in detail, identifying any deficiencies or defects.
- I consult with authorized personnel to determine the appropriate course of action.
- I determine the timing of the maintenance procedures to be performed on the vehicles.
- I schedule appointments with customers. I write down the orders I receive on a board.
- I communicate using a radio.
- I collect payments.
- I discuss daily sales strategies with my supervisors and begin implementing them.
- I share monthly promotions with customers.
- I inform customers about the benefits of annual memberships.
Import & Export Manager -
ERAD GRUP Luxury Car Design
Istanbul, TURKIYE
11.2017 - 03.2022
- I work as a sales and export manager at this company, where we design the interior and exterior of sporty, aggressive, and commercial vehicles.
- I order vehicles from our branches for our company, which has a business partnership with Mercedes-Benz.
- I share the interior and exterior design specifications with customers.
- I assist in the preparation of catalogs, updating the website, and preparing commercial offers.
- I conduct customer visits and schedule appointments.
- I greet customers who come to the company and organize meetings.
- I identify the positive and negative aspects of commercial offers and inform my boss and customers of the necessary adjustments.
- I receive a portion of the payment before starting the work and forward the order to the workshop.
- I request the remaining payment upon completion of the work.
- I order the necessary equipment and products.
- I create Excel files to document customer information.
- I follow vehicle and boat shows around the world and apply to participate.
- I contact consulates to research investment opportunities in different countries.
- I call customers to inform them about vehicle designs.
Assistant Expert -
Aktif Bank UPT AS Universal Payment Transfer
Istanbul, TURKIYE
01.2016 - 04.2017
- I handle money payment and transfer transactions at the bank where I work.
- I perform identity verification, confirming the validity of IDs and passports before processing transactions.
- I create customer records, ensuring they are accurately and completely filled out in the system.
- Due to my advanced English and Russian language skills, I also work in other branches of the bank.
- I handle international money transfer transactions.
- I process erroneous transactions through various programs we use and provide support throughout the payment process.
- I perform daily cash counts, read and respond to emails, print daily reports and forward them to the relevant departments.
- I file the printed documents.
- I participate in seminars as both a presenter and an attendee.
MILITARY SERVICE -
Soldierfit
Mersin, TURKEY
05.2014 - 11.2015
- MILITARY SERVICE
Sales Representative -
MEI MARKA TEXTILE
Istanbul, TURKIYE
12.2011 - 02.2014
- I provide sales support to increase the revenue of the textile company I work for.
- I conduct customer visits and research new markets, aiming to find organic customers.
- I manage the company's accounts on online marketplaces and update the inventory system.
- I upload product images and specifications to the company's website and social media accounts.
- I communicate with customers both in writing and verbally.
- I carry out my daily activities and share them with my superiors.
- I organize meetings and business trips.
- I research participation requirements for trade fairs and promotional events.
- I conduct competitor analysis.
- I create content to maximize product sales.
- I coordinate with the company's social media specialists to conduct revenue analysis.
Sales and Marketing Specialist -
Karanfil Construction Company
Moscow, RUSSIA
11.2010 - 09.2011
- I work as a project manager at a construction company.
- I am responsible for preparing commercial proposals and conducting pricing studies.
- I show our showroom to prospective clients and introduce them to the features of our products.
- I update contact information and keep clients informed about new products via email.
- I handle file management and maintain all necessary verbal and written communication with clients.
- I read and respond to daily emails and forward them to the relevant departments.
- I organize meetings.
- I take full responsibility for the construction site and renovation areas.
- I determine the work areas and schedules of the personnel.
- After confirming payment transactions through the bank, I create the project draft.
- I work with the engineer to determine the location on the site using necessary images and map drawings.
- I maintain all necessary verbal and written communication with clients.
MASTER PROGRAM IN MOSCOW RUSSIA -
Moscow State University
Moscow, RUSSIA
06.2009 - 09.2010
- Master's degree program
- I enrolled in a master's degree program in political science.
- I received advanced Russian language training.
Receptionist -
Crystal de Luxe Resort Hotel
Kemer, TURKEY
06.2008 - 10.2009
- I ensure the smooth and efficient operation of front office procedures (such as payment, reservations, switchboard, concierge, and bellboy services).
- I ensure that guest/visitor check-in and check-out processes are carried out quickly and efficiently.
- I effectively utilize reservation systems to optimize occupancy rates, manage and confirm reservations. I ensure that guest complaints are handled professionally, solutions are provided, and the highest level of guest satisfaction is maintained.
- I provide special attention to and care for VIP guests. I oversee front office cash handling, billing, and payment processes and ensure the accuracy of financial records.
- I monitor and procure all stationery and supplies needed by the front office department.
- I prepare the front office budget, track expenses, and ensure that the allocated budget is not exceeded.
Receptionist -
Dionysos Hotel
Manavgat, TURKIYE
11.2007 - 10.2008
- I handle the check-in and check-out procedures for hotel guests.
- I ask them to fill out registration cards.
- I verify their identification.
- I assist them in filling out the information completely and accurately.
- I enter the information correctly into the system.
- I provide information about the hotel.
- I perform daily cash count procedures.
- I receive payments and issue receipts.
- I coordinate information flow with other hotel departments.
- I offer upsell options and suggest higher category rooms. I organize the delivery of amenities to rooms for honeymoon couples and guests celebrating birthdays.
- I report guests' requests and complaints to my superiors.
Photographer -
Orange County Schools
Camyuva, TURKIYE
06.2006 - 10.2007
- I take photographs of hotel guests and create prints.
- I schedule appointments to take photos of guests by the pool, on the beach, and in the hotel lobby.
- I take orders for albums and framed pictures.
- I delete unnecessary photos and order the pictures that the guests like.
- I share the digital photos with the guests.
- I explain our sales methods.
- I receive payments and deliver the products.
- I monitor daily email correspondence.
- I manage daily file organization.
Animator -
Papillon Belvil Hotel
Antalya, TURKIYE
04.2005 - 09.2006
- I organize entertainment for hotel guests.
- I plan daily activities.
- I prepare necessary costumes and outfits.
- I set up stage decorations.
- I install equipment.
- I prepare for dance shows.
- I handle pre-show and post-show preparations.
- I arrange the music playlist.
- I set up dart games by the pool.
- I invite guests to participate in the games.
- I explain and implement the rules of the Boccia game on the beach.
- I ensure the guests have a good time.
Education
Master of Science -
Moscow State University
RUSSIA06-2011
Bachelor of Science -
Baku State University
Azerbaycan07-2010
High School Diploma -
Atakoy Cumhuriyet Lisesi
Istanbul01-2003
Skills
- Export documentation
- International trade regulations
- Supply chain management
- Market analysis
- Customer relationship management
- Negotiation techniques
- Sales forecasting
- Detail orientation
- Problem solving
- Time management
- Market research analysis
- Warehouse management
- Shipping coordination
- International payment methods
- International sales strategy
- Import-export documentation
- Language and cultural skills
- Foreign market entry
- Import regulations
- International shipments
- Invoice verification
- International trade
- Documentation review
- Operations control
- Communication
- Customer service
- Budget control
- Transport scheduling
- Logistics oversight
Languages
English
Full Professional
Russian
Native/ Bilingual
German
Limited
Spanish
Limited
Timeline
Sales Representative -
Magic Hands Car Wash & Detailer
11.2025 - Current
Import & Export Manager -
ERAD GRUP Luxury Car Design
11.2017 - 03.2022
Assistant Expert -
Aktif Bank UPT AS Universal Payment Transfer
01.2016 - 04.2017
MILITARY SERVICE -
Soldierfit
05.2014 - 11.2015
Sales Representative -
MEI MARKA TEXTILE
12.2011 - 02.2014
Sales and Marketing Specialist -
Karanfil Construction Company
11.2010 - 09.2011
MASTER PROGRAM IN MOSCOW RUSSIA -
Moscow State University
06.2009 - 09.2010
Receptionist -
Crystal de Luxe Resort Hotel
06.2008 - 10.2009
Receptionist -
Dionysos Hotel
11.2007 - 10.2008
Photographer -
Orange County Schools
06.2006 - 10.2007
Animator -
Papillon Belvil Hotel
04.2005 - 09.2006
Master of Science -
Moscow State University
Bachelor of Science -
Baku State University
High School Diploma -
Atakoy Cumhuriyet Lisesi