Detail-oriented System Administrator with 7 years experience in network architecture, cybersecurity strategies, and infrastructure enhancement. Skilled in deploying scalable systems and fortifying operational integrity through enhanced security frameworks. Recognized for strategic leadership, meticulous troubleshooting, and unwavering commitment to system uptime and data protection.
· Deployed and maintained Linux-based applications and services, ensuring seamless operation.
· Support both Windows and Linux operating systems through its lifecycle through provisioning stage, maintenance and retirement stage.
· Enhanced network security through proactive monitoring and implementation of advanced firewalls and IDS/IPS.
· Performed installations, upgrades, patching, evaluation, server configuration and maintenance, HTTPs, and SSL configurations, managing deployments, different sites, user groups, schedules, Identify and resolve defects.
· Troubleshooted both software and hardware issues on all environments, created problem tickets in ServiceNow, performed root cause analysis, proposed, and implemented solutions and work arounds.
· Ensured that all server hardware, operating systems, software, and procedures aligned with organizational standards and strategic business plan.
· Responsible for optimizing Windows and Linux system performance which includes disk storage, CPU Usage, memory collection, network traffic and uptime, and maintenance cost by monitoring current performance, analyzing possible problems/solutions, and performing indicated modifications.
· Created scripts for the automation of day-to-day activities which improved work efficiency and decreased human errors.
· Automated the process using python and PowerShell scripting to backup data/logs, zip them and move them to the shared drive.
· Created scripts to automate database backups, send email alerts regarding status of the tasks and scheduled recurring tasks using task scheduler.
· Created scripts to generate audit reports, clear cache, temp files and automate server restarts when resource utilization reaches certain thresholds.
· Maintaining ServiceNow catalogs, Configuration item Information (CI) for various applications, handled incidents, change requests, problem tickets, service.
• Conducted comprehensive system updates, patches, and upgrades to maintain security and compliance.
• Installed, configured, and managed server hardware and software to optimize functionality.
• Executed rigorous system backups and data recovery operations to safeguard critical data.
• Enhanced network security through proactive monitoring and implementation of advanced firewalls and IDS/IPS.
• Executed rigorous system backups and data recovery operations to safeguard critical data.
• Enhanced network security through proactive monitoring and implementation of advanced firewalls and IDS/IPS.
• Provided expert technical support and training to end-users and junior system administrators.
• Deployed and maintained Linux-based applications and services, ensuring seamless operation.
• Automated routine administrative tasks using Bash scripting, significantly boosting productivity.
• Utilized Nagios and Zabbix for real-time Linux server health and performance monitoring.
• Diagnosed and resolved complex technical problems, utilizing strong troubleshooting skills and knowledge of operating systems, applications, and networking protocols.
Network Security: Firewalls, IDS, IPS, VPNs
Endpoint Protection: Antivirus, EDR
Networking Protocols: TCP/IP, DNS, DHCP
IAM: Authentication, Authorization, MFA, RBAC
Operating Systems: Windows, Unix, Linux, Mac OSX, Mobile, Window Servers
Languages: Bash, Batch, Python, PowerShell
Software: MS Office365, Visio, Adobe Creative Suite, PDQ, Wireshark
Business: Customer Service, Adaptability, Verbal, and Written Communication
Knowledge of various operating systems (Windows, Linux, MacOS)
Familiarity with networking concepts (TCP/IP, DNS, DHCP)
Understanding of database management systems (SQL, MySQL)
Cloud Platforms: AWS
Virtualization Technologies: VMware, Hyper-V