Summary
Work History
Education
Timeline
BusinessAnalyst

Akio Pack

Sales Associte
Carrollton,Texas

Summary

Over 10 years of customer service experience with emphasis in the retail industry CORE STRENGTHS: Strong organizational skills Customer service expert Active listening skills Telecommunication skills Seasoned in conflict resolution Sharp problem solver Courteous demeanor Energetic work attitude Large cash/check deposits expert Store maintenance ability Inventory control familiarity Adaptive team player Visual merchandising proficiency Customer Service Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Work History

Grocery Store Sacker

Flower Mound, TX
09.2014 - 04.2015
  • Worked as a team member performing cashier duties, product assistance and cleaning
  • Expressed appreciation and invited customers to return to the store.Successfully interacted with customers and retail buyers to expedite orders.Assisted customers with store and product complaints
  • Stocked and rotated inventory regularly.

Sales Associate

Kohls
Lewisville, TX
09.2013 - 01.2014
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
  • Prevented store losses using awareness, attention to detail and integrity
  • Interacted with customers and retail buyers to follow-upon shipping statuses and expedited orders
  • Successfully interacted with customers and retail buyers to expedite orders
  • Assisted customers with store and product complaints
  • Guaranteed positive customer experiences and resolved all customer complaints
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Recommended, selected and helped locate merchandise based on customer needs and desires.

CashierWalmart
Highland Village, TX
10.2011 - 03.2013
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
  • Prevented store losses using awareness, attention to detail and integrity
  • Computed accurate sales prices for purchase transactions
  • Worked as a team member performing cashier duties, product assistance and cleaning
  • Processed and issued money orders for customers.Maintained adequate cash supply in cash drawers in multiple checkout stations
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

Sales Associate

Nebraska Furniture Mart
Carrollton, TX
08.2016
  • Provide quality customer service
  • Maintain up-to-date knowledge of store policies regarding payments, returns and exchanges
  • Prevented store losses using awareness, attention to detail and integrity
  • Computed accurate sales prices for purchase transactions
  • Expressed appreciation and invited customers to return to the store.

Education

High School Diploma -

Lewisville High School
Lewisville, TX
08.2009 - 06.2012

No Degree - Computer Science And Programming

North Central Texas College
Gainesville, TX
08.2015 - Current

Timeline

Sales Associate

Nebraska Furniture Mart
08.2016

No Degree - Computer Science And Programming

North Central Texas College
08.2015 - Current

Grocery Store Sacker

09.2014 - 04.2015

Sales Associate

Kohls
09.2013 - 01.2014

CashierWalmart
10.2011 - 03.2013

High School Diploma -

Lewisville High School
08.2009 - 06.2012

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Akio PackSales Associte