Akira Hamilton
Amityville
Summary
Dynamic customer service professional with over six years of experience in the beauty, customer service, and retail sectors. Expertise in delivering exceptional guest experiences, efficiently resolving conflicts, and maintaining composure in fast-paced, high-volume environments. Proven ability to multitask effectively, collaborate within teams, and uphold compliance with company policies and safety standards. Committed to fostering positive customer interactions and enhancing operational efficiency in service-driven industries.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Wax Specialist
European Wax Center
Massapequa, NY
05.2021 - Current
- Provides full body hair removal services while also conducting analyzation of the type of hair and skin of each client while also giving recommendation of different products to help up keep of their hair and skin.
- Provided exceptional customer service during waxing procedures at a premier beauty center.
- Implemented sanitation practices to uphold health and safety standards in the salon environment.
- Educated clients on aftercare and proper skin maintenance techniques.
- Greeted customers and provided excellent customer service.
Beauty & Style Consultant
Target
Copiague, NY
10.2018 - Current
- Maintained a clean organized inventory and curated displays rotating seasonal clothing and accessories.
- Actively stay informed about sales offerings and loyalty programs.
- Happily guided customers through the process of successfully finding their ideal styles.
- Provided personalized shopping assistance to enhance customer experience.
- Maintained knowledge of store promotions and loyalty programs for customer benefit.
- Supported other departments within the business as required.
- Maintained a high level of professionalism while interacting with customers in person or over the phone.
Seasonal Driver
UPS
Farmingville, NY
11.2025 - 01.2026
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Managed efficient route planning to optimize delivery times and reduce fuel consumption.
- Conducted pre-trip inspections to ensure vehicle safety and operational readiness.
- Maintained accurate records of deliveries, routes, and vehicle maintenance activities.
- Collaborated with team members to coordinate package pickups and improve service efficiency.
Sales Associate
HomeGoods
Massapeque, NY
10.2017 - 05.2021
- Anticipated customer needs and provided them with quality service while uploading brand standards and values to ensure customers.
- I meticulously handled POS system transactions including credit, cash, as well as exchanges returns and refunds to ensure seamless and accurate cash flow.
Sales Associate
Forever 21
Massapequa, New York
04.2018 - 10.2018
- Assisted customers in selecting home decor and furniture items.
- Maintained organization of merchandise on the sales floor.
- Processed customer transactions efficiently at the register.
- Implemented visual merchandising standards to attract customers.
- Resolved customer inquiries and concerns promptly and effectively.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Esthetician Licence -
Long Island Nail Skin & Hair Institute
Long Island, NYHigh School Diploma -
Deerfield Beach High School
Deerfield Beach, FLSkills
- Full body and brow waxing
- Facial treatments
- Dermaplaning techniques
- Customer service excellence
- Retail sales expertise
- Inventory management
- Cash handling proficiency
- Aftercare education
- Product recommendations
- Hair removal techniques
- Client consultation
- Laser operation
- Strong customer service
- Appointment scheduling
- Maintaining supplies
- Pain management techniques
- Marketing and promotion
Certification
- Licensed Esthetician
- Licensed Laser Technician
References
References available upon request.
Timeline
Seasonal Driver
UPS
11.2025 - 01.2026
Wax Specialist
European Wax Center
05.2021 - Current
Beauty & Style Consultant
Target
10.2018 - Current
Sales Associate
Forever 21
04.2018 - 10.2018
Sales Associate
HomeGoods
10.2017 - 05.2021
High School Diploma -
Deerfield Beach High School
Esthetician Licence -
Long Island Nail Skin & Hair Institute