Akira Smith
Accokeek,MD
Summary
Responsible Candidate proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
Certification
Work History
Cashier
Miller Farms
10140 Piscataway Rd, Clinton, MD 20735
11.2023 - Current
- Built relationships with customers to encourage repeat business.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Worked with floor team and managers to meet wide range of customer needs.
- Welcomed customers and helped determine their needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Performed cash, card and check transactions to complete customer purchases.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
High School Diploma -
Bishop McNamara Highschool
Forestville, MD05.2024
Skills
- Inventory Management
- Reliability and punctuality
- Report Preparation
- Cooperative Attitude
- Pricing and Markdowns
- Store merchandise stocking
- Payment Collection
- Cash Register Operation
- Team Collaboration
- POS system operations
- Customer Service
- Loss Prevention
- Cash handling and management
- Work Ethic and Integrity
- Basic Math Competence
- Reliable and Responsible
- Professionalism and Courtesy
- Analytical Thinking
- Relationship Building
- Total Sales Reconciliation
- Organizational abilities
- Merchandise Packaging
- Time management skills
- Active Listening
- Guest inquiries
- Promotions and Discounts Understanding
- Customer Transactions
Certification
Certificate of Achievement - Leadership Initiative's Summer business Program
Timeline
Cashier
Miller Farms
11.2023 - Current
High School Diploma -
Bishop McNamara Highschool